4.8+ rating · 2.5M+ review requests sent

Review management software for healthcare practices

TrueReview texts and emails every patient after their visit, follows up for you, and drafts replies to your reviews.

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By practice type

Find the page for your practice

See how TrueReview works for your type of practice.

Dental practices

Ask patients for a review after every cleaning, checkup or procedure.

Learn more

Medical spas

Turn happy clients into 5-star reviews after every treatment.

Learn more

Medical practices

Help new patients find your doctors with more Google reviews.

Learn more

Chiropractic

Collect reviews from patients after every adjustment.

Learn more

Physical therapy

Build trust with new patients through reviews of your therapists and clinic.

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Healthcare review sites

Grow reviews on the sites patients check before they book

See your reviews from Google, Healthgrades, Zocdoc, WebMD and more in one dashboard, and send patients to the sites that matter most for your practice.

View all review sites

Connects with your EHR and practice management software through Keragon and Zapier

View all EHR integrations
Features

Get more 5-star reviews for your healthcare practice

Everything you need to ask, follow up and reply, without adding work for your front desk.

SMS review request from Lakeside Family Medicine sent to a patient after their visit

Send SMS & email review requests

Import patients from a CSV, add them one at a time, or send review requests automatically by connecting your EHR. Personalized texts and emails go out with automatic follow-ups.

Google search results showing a business with 5-star reviews

Rank higher on Google and win more patients

A steady flow of positive Google reviews helps your practice show up higher in local search, builds trust with new patients and sets you apart from nearby practices.

AI-drafted review reply options in the TrueReview dashboard

See your reviews and reply with AI

Manage reviews from Google, Facebook and TrueReview in one dashboard. Get an AI-drafted reply for each review, make it your own and post it in seconds.

Try it for yourself

We'll text you an example review request, so you can see exactly what your patients get.

Demo sent!
Please add a valid phone number.

Msg & data rates may apply. US & Canada only. By submitting your number, you agree to receive SMS messages from TrueReview. Text STOP to opt out.

Insights

See how your practice is doing

See every response, the themes behind it and how patient experience is trending.

Request timeline showing emails opened, survey submitted, website clicked and a request to be contacted

Track every request

See when each customer opened your request, clicked a review site, sent feedback or asked to be contacted.

AI feedback summary of common customer concerns

AI feedback summary

Get AI-powered insights into common customer concerns and trends, so you can spot key issues and improve your service.

Customer Experience Index showing positive versus negative experiences

Customer Experience Index

Track the share of positive versus negative experiences and see how customer satisfaction trends over time.

How it works

How it works for healthcare practices

From visit to 5-star review, automatically.

Step 1

Connect your EHR

Link Athenahealth, AdvancedMD, DrChrono, Tebra or another EHR through Keragon, or import patients from a CSV.

Step 2

A visit ends

When an appointment reaches the status you choose, TrueReview sends the patient a review request by text or email.

Step 3

Patients leave a review

They pick Google, Healthgrades, Zocdoc or another site you choose, or send you feedback.

Step 4

Reply and track

Reply with AI, follow up on feedback and watch your reviews grow.

Start My Free TrialRequest a Demo

14 days free. Cancel before it ends and you're never charged.

Built in

More built in

Everything else that helps you learn from patients and follow up.

Track every request

See who opened your request, clicked a review site or sent feedback.

AI review replies

Get an AI-drafted reply for every review and post it from your dashboard.

A verified sending number

Every practice gets a toll-free sending number, verified with the carriers before your first text.

Review monitoring

Track reviews from Google, Healthgrades, Zocdoc, WebMD and other sites in one place.

Automatic follow-ups

Patients who don't respond get up to three follow-ups by text or email.

Patient feedback

Patients can send private feedback, and it lands straight in your inbox.

Real customer results

What happens when you ask every customer

Real results from businesses that send review requests with TrueReview.

Classic Bakery
130 to 3,100+
Google reviews
5-star rating

“One of the most valuable out-of-the-box software solutions we have ever used.”

Areen Movsessian, Owner
New Life Foot and Body Spa
+557
new Google reviews
100% increase
5-star rating

“Integrates with our systems and dramatically improved reputation for my client”

Grant P., Marketing Manager
I Love To Drive
+630
new Google reviews
250% increase
5-star rating

“Loving this product! Customers are finally leaving reviews after sending them the TrueReview link!”

Mindy Collett, Owner
Connect your app

Automate review requests from your EHR or practice management software

Trigger personalized review requests when an appointment is updated, an encounter is created or a visit reaches the status you choose.

Native integration

Zapier

Connect thousands of apps without code and send review requests automatically after a sale, job or appointment.

Native integration

Keragon

Connect EHR, EMR and healthcare systems to trigger review requests after appointments.

Premium

TrueReview API

Build your own integration with customers, requests and webhooks.

See all integrations
Explore healthcare

Find your EHR or practice software

Go deeper on the pages built for your type of practice and the system you run.

EHR and EMR

AdvancedMDAthenahealthDrChronoeClinicalWorksElationEpic SystemsMcKessonPractice FusionTebra (Kareo)

Practice management

CriterionsJaneOpen Dental

Behavioral health and therapy

CentralReachTherapyNotesWebPT

Specialty and long-term care

PointClickCareSurgical Information SystemsWellSky

Integration hubs

Keragon integrationsZapier integrationsTrueReview API

Don’t see your system? Keragon connects 300+ healthcare apps with TrueReview.

See all supported systems
Pricing

Pick the plan that fits your business

Every plan starts with a 14-day free trial. Compare plans to see everything each one includes.

YearlySave 40%Monthly
Starter
$29/mo$49
Billed annually at $348/year. You save $240.
Start free trial
What you get
  • 250 review requests/mo
  • Email requests with a 3-step follow-up
  • 1 location and 1 campaign
  • Monitors up to 3 review sources
  • Embed and floating review widgets
  • 5 AI reply suggestions/mo
  • Chat and phone support, plus live demos
Most popular
Small Business
$59/mo$99
Billed annually at $708/year. You save $480.
Start free trial
Everything in Starter, plus
  • 500 review requests/mo
  • SMS requests with email follow-ups
  • Monitors up to 5 review sources
  • Review Radar and automated review replies
  • AI Review Response Generator
  • AI-powered auto tagging
  • Add 1 teammate
Premium
$179/mo$299
Billed annually at $2,148/year. You save $1,440.
Start free trial
Everything in Small Business, plus
  • 2,500 review requests/mo
  • Multi-step SMS and email campaigns
  • 5 locations included, add more anytime
  • Unlimited campaigns and teammates
  • All supported review sources
  • API access, plus Make and Integrately
  • Tag Insights and location cloning
Starter
$49/mo
Billed monthly. Switch to yearly to save $240/year.
Start free trial
What you get
  • 250 review requests/mo
  • Email requests with a 3-step follow-up
  • 1 location and 1 campaign
  • Monitors up to 3 review sources
  • Embed and floating review widgets
  • 5 AI reply suggestions/mo
  • Chat and phone support, plus live demos
Most popular
Small Business
$99/mo
Billed monthly. Switch to yearly to save $480/year.
Start free trial
Everything in Starter, plus
  • 500 review requests/mo
  • SMS requests with email follow-ups
  • Monitors up to 5 review sources
  • Review Radar and automated review replies
  • AI Review Response Generator
  • AI-powered auto tagging
  • Add 1 teammate
Premium
$299/mo
Billed monthly. Switch to yearly to save $1,440/year.
Start free trial
Everything in Small Business, plus
  • 2,500 review requests/mo
  • Multi-step SMS and email campaigns
  • 5 locations included, add more anytime
  • Unlimited campaigns and teammates
  • All supported review sources
  • API access, plus Make and Integrately
  • Tag Insights and location cloning
Not sure which plan? Help me choose

14 days free. Cancel before it ends and you're never charged.

Compare all plans and features
FAQ

Healthcare review questions, answered

How can my healthcare practice get more Google reviews?

Ask every patient after their visit. TrueReview sends a text or email review request automatically when an appointment reaches the status you choose, with follow-ups for patients who don't respond.

Yes. Connect Athenahealth, AdvancedMD, DrChrono, Elation, Tebra, Open Dental and other healthcare apps through Keragon, connect other tools through Zapier, or import patients from a CSV.

Yes. Send by text, email or both, from a verified sending number, with up to three automatic follow-ups.

Plans start at $49/mo, or $348/yr billed annually. Small Business is $99/mo ($708/yr) and Premium is $299/mo ($2,148/yr). Compare plans on the pricing page to see what each one includes.

TrueReview is HIPAA-aware. Review requests sent through Keragon use only a patient's name and a phone number or email, with no health information.

Google, Facebook, Healthgrades, Zocdoc, WebMD, Vitals or any other review site you add.

Yes. Embed a review widget with your Google, Healthgrades or other reviews on any page of your site.

Yes. Manage every location from one account and send each request from the right location.

STOP replies are honored automatically, and patients who opt out are skipped in every future send.

Yes. Every plan starts with a 14-day free trial that includes 250 review requests.

Keep exploring

Dental practices

Get more 5-star reviews for your dental practice.

Learn more

Automated review requests

Ask every patient automatically from the tools you use.

Learn more

Healthgrades review widget

Show your Healthgrades reviews on your website.

Learn more

SMS review requests

Text patients your review link after every visit.

Learn more
Get started

Grow your practice with 5-star reviews

Try TrueReview free for 14 days and start asking every patient for a review.

Start my free trialRequest a demo

14 days free. Cancel before it ends and you're never charged.