Square integration

Get more Google reviews from every Square payment

Connect Square to TrueReview through Zapier. When a payment is taken in Square, your customer gets a Google review request by text or email, with follow-ups if they don’t respond.

Square
Payment received
Zapier
Zap runs automatically
TrueReview
Review request sent
New Google review
Posted to your profile
5-star rating4.8+ rating · 2.5M+ review requests sent
What you can automate

Turn Square payments into 5-star reviews

Use Square’s New Payment or New Appointment trigger in Zapier with these TrueReview actions.

Send review or survey request

Send a Google review request or a customer survey by SMS or email as soon as a payment is taken in Square.

Create contact

Add the customer’s name, phone number and email from Square to TrueReview, so your contact list stays in sync without imports.

Track every request

See which customers opened, clicked and left a review, and follow up from one TrueReview dashboard.

Zap templates

Start with a ready-made Square template

Pick a template, connect your accounts and turn it on. Most setups take a few minutes.

Add a filter

Only send a request when the payment meets your conditions, like a minimum amount or a customer with a phone number on file.

Learn about Zapier filters

Add a delay

Wait a few hours or until the next day before the request goes out, so it reaches your customer at the right moment.

Learn about Zapier delays

Have more than one location?

Connect each TrueReview location to Zapier as its own account and use one Zap per location, so customers get the request for the location they visited.

How to connect each location in Zapier

Need help setting up your integration?

Request a demo call and we’ll walk you through connecting your account, step by step.

Request a demo
Smart automation

Smart automation without the guesswork

Repeat Square customers won’t be asked over and over. You decide when and how often TrueReview follows up.

Resend rules

Decide whether to resend to the same phone number or automatically skip repeat contacts.

Timing filters

Only resend if the customer was last contacted a set number of days or months ago.

Interaction filters

Only resend if the customer didn’t engage with the original request, such as not clicking or not leaving a review.

How it works

How to connect Square to TrueReview

Set it up once in Zapier. No code needed.

Step 1

Connect both apps in Zapier

Sign in to Zapier and connect your Square and TrueReview accounts, or start from one of the templates on this page.

Step 2

Trigger on new payments

Choose the Square New Payment trigger and TrueReview’s Create Request action, then map the customer’s name, phone and email.

Step 3

Reviews start coming in

Turn the Zap on. Every payment now sends a review request by SMS or email, with follow-ups based on your rules.

Want the full walkthrough?

Follow our step-by-step Square setup guide in the help center.

Read the guide
Real customer results

What happens when you ask every customer

Real results from businesses that send review requests with TrueReview.

Classic Bakery
130 to 3,100+
Google reviews
5-star rating

“One of the most valuable out-of-the-box software solutions we have ever used.”

Areen Movsessian, Owner
New Life Foot and Body Spa
+557
new Google reviews
100% increase
5-star rating

“Integrates with our systems and dramatically improved reputation for my client”

Grant P., Marketing Manager
I Love To Drive
+630
new Google reviews
250% increase
5-star rating

“Loving this product! Customers are finally leaving reviews after sending them the TrueReview link!”

Mindy Collett, Owner
Keep exploring

Related integrations and features

FAQ

Square integration questions, answered

Through Zapier. Connect your Square and TrueReview accounts in Zapier, choose the New Payment trigger and TrueReview’s Create Request action, then turn the Zap on. You can also start from one of the templates on this page.

No. The connection is built in Zapier without code, and the templates on this page set up most of it for you.

As soon as Zapier picks up the payment. If you’d rather wait, add a Zapier Delay step to send the request a few hours or a day later.

Yes. TrueReview sends review requests by SMS or email.

Only if you want them to. Resend rules, timing filters and interaction filters let you skip repeat contacts or wait a set amount of time before asking again.

Yes. Add a Zapier Filter step so the Zap only runs when the payment meets conditions you set, such as a minimum amount or a customer with a phone number on file.

Google, Facebook and the other review websites you add to TrueReview, including your own custom review links.

Get started

Turn every Square payment into a review request

Try TrueReview free for 14 days. Connect Square through Zapier and send review requests automatically.

14 days free. Cancel before it ends and you're never charged.