What actions can I automate?

Create contact

Automatically create a contact in your TrueReview contacts page whenever a patient is discharged, checked out, or marked complete in PointClickCare.

Send review or survey request

Automatically send a review or survey request through TrueReview whenever a patient is discharged, checked out, or marked complete in PointClickCare.

Smart Automation Without the Guesswork

Resend Rules

Decide whether to resend to the same phone number or automatically skip repeat contacts.

Timing Filters

Set limits based on time—only resend if the customer was last contacted a set number of days or months ago.

Interaction Filters

Only resend if the customer didn’t engage with the original request (e.g., didn’t click or leave a review).

Create an integration with PointClickCare and TrueReview