Receive Direct Customer Feedback
Give customers an easy way to provide feedback to improve your business.
Give customers an easy way to provide feedback to improve your business.
We make it easy for your customers to leave feedback. In addition to a form submission, you can select contact options for your customers like, email, text or phone.
When customers submit feedback using your review request, we email it directly to your inbox, and you'll see it in your contacts page. You'll see whether they want you to contact them or not to make things right.
See exactly how your customers engage with your requests. View customer feedback and manage them from a single page.
We'll text you an example of one of the contact types your customers see when you request reviews.
Msg and data rates may apply. US & Canada only.
See how TrueReview leverages AI to simplify review and customer feedback management.
Watch Demo VideoTry TrueReview free for 14 days and send up to 250 SMS and email review requests.
Your Google and Facebook reviews are all in one place - and you can respond to them directly from TrueReview.
Increase customer engagement by sending SMS and emails automatically based on how they interact with your requests.
Increase customer engagement by sending SMS and emails automatically based on how they interact with your requests.
Choose the right flow for the right group. Avoid negative reviews by providing an easy way for unhappy customers to provide feedback.
With the help of a user-friendly form, you can give your customers the option of quickly submitting their direct feedback.
An in-depth understanding of customer satisfaction, engagement, and valuable data that can be used to improve your business.
In just a few seconds, you can import and send bulk review requests to all of your customers through a CSV.
Choose from a list of review websites like Google, Facebook, Yelp and many others, or add a custom link to a website where you want your customers to leave reviews.
Send review requests outside of TrueReview with generic shareable links. Use them on QR codes or NFC cards while utilizing the different contact types TrueReview offers.
Increase customer engagement by creating additional follow-up emails after the initial contact.
Personalize your review requests with your company logo, brand colors, and text to make it more recognizable to your customers.
With custom surveys, you can learn and improve your business. You can optionally ask for a review or feedback based on the survey results.
Automate review requests to your customers by connecting your CRM with TrueReview through Zapier.
Multiple businesses or locations can be accessed with one account. Send personalized review requests to the right customers.
Let your customers find your business information and reviews on your connected websites like Google, Facebook or TrueReview, all in one place.
Receive detailed status updates whenever customers interact with your requests. Identify positive or negative experiences, survey submissions, and direct feedback.
Invite teammates as admins, or restrict their access to specific locations and businesses.
Send review requests outside of TrueReview with generic shareable links. Use them on QR codes or NFC cards while utilizing the different contact types TrueReview offers.
