Everything you need to grow your reviews
Collect more reviews, understand your customers, and turn your reputation into your best marketing — all from one place.
Get personalized review requests in front of every customer, automatically.
SMS Review Requests
Send personalized review requests by text, linking customers straight to the sites you choose.
Email review requests
Follow up automatically with branded email requests that boost responses after the first touch.
Automated drip campaigns
Send SMS and email follow-ups automatically, based on how each customer responds.
Custom Branded Requests
Add your logo, colors, and voice so every request looks unmistakably like your business.
Automated review requests
Trigger review requests automatically by connecting your CRM to TrueReview through Zapier or API.
Shareable links
Get shareable review links and downloadable QR codes to use anywhere — signage, packaging, NFC cards, and more.
Turn feedback and review data into insight you can act on.
Review Insights
Track review trends, monitor ratings, and turn customer feedback into decisions that improve your reputation.
Sentiment Analysis
Use reactions and surveys to collect customer feedback, measure experiences, and gather ratings for specific questions.
Surveys
Create custom surveys that collect feedback and can invite customers to leave a review afterward.
Direct customer feedback
Give customers a fast, simple form to share feedback privately with your team.
Request Status Tracking
See exactly when customers open, click, and respond, and spot positive or negative experiences early.
Handle every review and request across your whole team, in less time.
AI Review Responses
Reply in seconds with an AI-drafted response tailored to each review. Turn on auto-reply to automatically post responses as new reviews come in.
Review Radar
Automatically scans incoming Google reviews for potential policy violations and shows you how to report them.
Multi-Location Management
Manage every business or location from one account, with requests routed to the right customers.
Teammates & Permissions
Invite teammates as admins or limit their access to specific locations and businesses.
Put the reviews you've earned to work, everywhere your customers look.
Business review profile
Give customers one place to find your info and reviews across all your connected sites.
Review Site Connections
Choose from Google, Facebook, and more — or add a custom link to any site you want reviews on.
Embed reviews
Showcase your Google, Facebook, and TrueReview reviews right on your own website.
