Robust tools to grow your business reviews, fast.

Unique, just like your business.

Make your customers excited to leave reviews. Customize your review requests with your brand colors, logo, change the reaction icons, and more.

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Review requests on auto pilot.

Connect your favorite CRM with TrueReview, and we'll automatically send review or survey requests whenever you complete a job, close a ticket, get paid or any other trigger you select.

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Requesting reviews made easy

Send customized SMS or Email review requests right from your dashboard. Your customers will receive a custom link to leave a review on websites you specify.

Send bulk requests via CSV

Sending review requests one by one is time consuming. Import your contacts via CSV and send hundreds of review requests at once.

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Learn and improve with Surveys

Show your review websites if survey results are positive, or provide a quick way for your customers to give direct feedback if the survey results were negative.

Receive direct customer feedback

Let customers send feedback directly to you, avoiding what could have been a negative review and ruin your online reputation. Control your contact options like email, phone and text message.

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Add your review websites

Select from a list of review websites like Google, Facebook, Yelp and many more, or add a custom link to a website where you want your customers to leave a review.

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Stay on top of your requests

Manage all of the requests you have sent, and see whether they've opened your review link or not!

View and respond to reviews

See your Google and Facebook reviews in one place — and best of all, respond to reviews right from the TrueReview dashboard!

Manage multiple businesses

Multiple businesses or locations? Easily add more businesses and manage them from one account with the Premium plan.

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Ready to get more 5-star reviews?

Your customers are waiting to leave a review

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Frequently Asked Questions

How does TrueReview work?

TrueReview makes it simple to get more reviews, maintain a strong reputation, and build relationships with your customers. With TrueReview, you can request reviews for any website. Connect or add predefined websites, or add a custom link to any website you want your customers to leave a review on. Being able to communicate with and request more reviews from your customers makes creating a well-established business easy.

Why should I use TrueReview for my business?

TrueReview takes the work out of managing your online reputation. You can easily send review requests while managing existing and new reviews from Google and Facebook from our app. Our dashboard provides unique insights into your online reputation and customer satisfaction. From this information, you can address issues, make changes, and connect directly with your customer base. TrueReview is more than just a review request app; it is an online marketing tool that saves small businesses time.

What websites can I request reviews for?

You can request reviews for any website you choose. Simply browse from the list of websites or add a custom link to any website where you receive reviews. Viewing your reviews and replying to reviews from the TrueReview dashboard is supported for Google and Facebook when you connect to them.

Can I cancel any time?

You can cancel any time directly from the app. Simply open the app, go to account settings, and click ‘Cancel my subscription.'

I have multiple locations under one Google My Business account; am I able to select a location?

Yes, when you connect your Google My Business account, you will be prompted to select which location you would like to manage.

I have multiple businesses or locations; can I manage them from one account?

Yes, with our Premium plan, you can add up to 5 businesses per account and manage them all from one dashboard.

Will I lose my reviews if I cancel my subscription with TrueReview?

No, reviews you collect through TrueReview will not be lost if you cancel your subscription. Since reviews are left on websites you specify, like Google, they stay with you even if you cancel your subscription.

Why should I care about reviews?

In today’s world, your business is only as good as its reputation. With so many people looking to online reviews before making purchases or using services, having a strong online brand is critical to success. On the flip side, bad reviews can seriously damage a business. By proactively seeking more reviews, you can address unsatisfied customers before they leave unflattering reviews.

Can I buy reviews from TrueReview?

TrueReview does not sell reviews. We are a reputation management company that helps businesses increase their online reviews by providing an easy to use platform to send review requests through SMS or Email.

I don't have customers. Can I still use TrueReview?

As a new company, you want to establish a strong online presence as early as possible. Waiting for reviews to accumulate can take years. With TrueReview, you can start growing your reviews starting with your first customer.

Can TrueReview help me get new customers?

Most people pay attention to business reviews when deciding which business to choose. By having more 5-star reviews than your competitors, you will get more business from new customers.

Which countries does TrueReview support?

Businesses located in the United States and Canada can send SMS and Email review and survey requests to their customers using the TrueReview platform. SMS is not supported for businesses located outside of the United States and Canada, however sending review requests via Email is supported for all locations.