Get valuable customer insights with Surveys

Collect customer feedback and ratings for different parts of your business operation. You can also request a review or feedback after the survey is submitted.

Get valuable customer insights

Create your survey

Ask your survey participants to rate different aspects of your business from 1 through 5 ratings system. You may add as many questions as you'd like.

Ask for a review

Collect survey results, or go even further by asking for a review of the survey results if the results are positive. In the settings of your account, you have the option to enable or disable this feature.

Get direct feedback

You may ask for additional feedback if the results of the survey are negative. By enabling it in your settings, we'll make it easy for your customers to send you direct feedback.

Get survey results

Improve your business by getting valuable feedback from your customers.

Multiple ways to send requests

Manually send or schedule

Enter your customer's name, number, or email address. Schedule it for later or send it immediately.

Import a CSV list

You can import a list of your customers via CSV and select who to send them to.

Learn more

Integrate and automate

Integrate your CRM with TrueReview via Zapier and send automated review requests.

Learn more

Keep track of your requests

Receive detailed status updates whenever customers interact with your requests. Identify positive or negative experiences, survey submissions, and direct feedback.

See how it works!

Get an overview of how TrueReview works and how you can use it to get more reviews for your business.

Watch video

Start getting more reviews today

Send up to 250 SMS & Email requests absolutely free during your free 14-day trial!

Explore more features