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Collect customer feedback and ratings for different parts of your business operation. You can also request a review or feedback after the survey is submitted.
Ask your survey participants to rate different aspects of your business through a 1 through 5 or a star rating ratings system. You may add as many questions as you'd like.
Collect survey results, or go even further by asking for a review of the survey results if the results are positive. In the settings of your account, you have the option to enable or disable this feature.
Ask for additional feedback if the results of the survey are negative. By enabling it in your settings, we'll make it easy for your customers to send you direct feedback or find your contact information.
Improve your business by getting valuable feedback from your customers.
See exactly how your customers engage with your requests. View customer feedback and manage them from a single page.
Enter your customer's name, number, or email address. Schedule it for later or send it immediately.
You can import a list of your customers via CSV and select who to send them to.
Integrate your CRM with TrueReview via Zapier and send automated review requests.
Receive detailed status updates whenever customers interact with your requests. Identify positive or negative experiences, survey submissions, and direct feedback.
Get an overview of how TrueReview works, including how our free AI review response tool crafts responses, and how you can use the platform to increase customer engagement and get more reviews for your business.
Watch videoTry TrueReview free for 14 days and send up to 250 SMS and email review requests.
Your Google and Facebook reviews are all in one place - and you can respond to them directly from TrueReview.
Increase customer engagement by sending SMS and emails automatically based on how they interact with your requests.
Increase customer engagement by sending SMS and emails automatically based on how they interact with your requests.
Choose the right flow for the right group. Avoid negative reviews by providing an easy way for unhappy customers to provide feedback.
With the help of a user-friendly form, you can give your customers the option of quickly submitting their direct feedback.
An in-depth understanding of customer satisfaction, engagement, and valuable data that can be used to improve your business.
In just a few seconds, you can import and send bulk review requests to all of your customers through a CSV.
Choose from a list of review websites like Google, Facebook, Yelp and many others, or add a custom link to a website where you want your customers to leave reviews.
Send review requests outside of TrueReview with generic shareable links. Use them on QR codes or NFC cards while utilizing the different contact types TrueReview offers.
Increase customer engagement by creating additional follow-up emails after the initial contact.
Personalize your review requests with your company logo, brand colors, and text to make it more recognizable to your customers.
With custom surveys, you can learn and improve your business. You can optionally ask for a review or feedback based on the survey results.
Automate review requests to your customers by connecting your CRM with TrueReview through Zapier.
Multiple businesses or locations can be accessed with one account. Send personalized review requests to the right customers.
Let your customers find your business information and reviews on your connected websites like Google, Facebook or TrueReview, all in one place.
Receive detailed status updates whenever customers interact with your requests. Identify positive or negative experiences, survey submissions, and direct feedback.
Invite teammates as admins, or restrict their access to specific locations and businesses.
Send review requests outside of TrueReview with generic shareable links. Use them on QR codes or NFC cards while utilizing the different contact types TrueReview offers.
