Get valuable customer insights with Surveys

Collect customer feedback and ratings for different parts of your business operation. You can also request a review or feedback after the survey is submitted.

Get valuable customer insights with Surveys

Create your survey

Ask your survey participants to rate different aspects of your business through a 1 through 5 or a star rating ratings system. You may add as many questions as you'd like.

Ask for a review

Collect survey results, or go even further by asking for a review of the survey results if the results are positive. In the settings of your account, you have the option to enable or disable this feature.

Get direct feedback

Ask for additional feedback if the results of the survey are negative. By enabling it in your settings, we'll make it easy for your customers to send you direct feedback or find your contact information.

Get survey results

Improve your business by getting valuable feedback from your customers.

Keep track of your requests

See exactly how your customers engage with your requests. View customer feedback and manage them from a single page.

Multiple ways to send requests

Send or schedule review requests

Enter your customer's name, number, or email address. Schedule it for later or send it immediately.

Learn more

Import a CSV list of customers

You can import a list of your customers via CSV and select who to send them to.

Learn more

Connect with your CRM and automate

Integrate your CRM with TrueReview via Zapier and send automated review requests.

Learn more

Keep track of your requests

Receive detailed status updates whenever customers interact with your requests. Identify positive or negative experiences, survey submissions, and direct feedback.

See how it works!

Learn how TrueReview can enhance your online reviews and social media interactions with personalized, branded review requests and AI tools that allow you to respond to customer reviews in seconds!

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Try absolutely free

Try TrueReview free for 14 days and send up to 250 SMS and email review requests.

Save 20% when billed annually!
No hidden fees, no setup costs, 100% transparent pricing.
Starter
$29 $49
Save $240 when billed yearly ($348)
Plan details:
250 review requests per month
Email requests
1 Location
Direct Link & Reactions
1 Campaign
Embed reviews
5 AI Response Suggestions Per Month
Brand customization
Team Management & Permissions
Start free 14-day trial
Small Business
$59 $99
Save $480 when billed yearly ($708)
Plan details:
500 review requests per month
SMS & Email drip campaigns
1 Location
Direct Link, Reactions, & Surveys
1 Campaign
Embed reviews
✨ AI Review Response Generator
Brand customization
Team Management & Permissions
Start free 14-day trial
Premium
$179 $299
Save $1,410 when billed yearly ($2,148)
Plan details:
2,500 review requests per month
SMS & Email drip campaigns
5 locations included – Add more a la carte
Direct Link, Reactions, & Surveys
Unlimited Campaigns
Embed reviews
✨ AI Review Response Generator
Brand customization
Team Management & Permissions
Start free 14-day trial
No hidden fees, no setup costs, 100% transparent pricing.
Starter
$49
Per month billed monthly
Plan details:
250 review requests per month
Email requests
1 Location
Direct Link & Reactions
1 Campaign
Embed reviews
5 AI Response Suggestions Per Month
Brand customization
Team Management & Permissions
Start free 14-day trial
Small Business
$99
Per month billed monthly
Plan details:
500 review requests per month
SMS & Email drip campaigns
1 Location
Direct Link, Reactions, & Surveys
1 Campaign
Embed reviews
✨ AI Review Response Generator
Brand customization
Team Management & Permissions
Start free 14-day trial
Premium
$299
Per month billed monthly
Plan details:
2,500 review requests per month
SMS & Email drip campaigns
5 locations included – Add more a la carte
Direct Link, Reactions, & Surveys
Unlimited Campaigns
Embed reviews
✨ AI Review Response Generator
Brand customization
Team Management & Permissions
Start free 14-day trial
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