Automatically create contacts or send SMS and email review requests whenever a patient visit is completed, a claim is submitted, or an appointment is finalized in Criterions.
Get StartedCreate contact
Automatically create a contact in your TrueReview contacts page whenever a new patient is registered in Criterions.
Send review or survey request
Automatically send a review request whenever a patient visit is completed or a claim is submitted in Criterions.
Resend Rules
Choose whether to resend to the same phone number and email, or automatically skip repeat contacts.
Timing Filters
Set limits based on time—only resend if the customer was last contacted a set number of days or months ago.
Interaction Filters
Only resend if the customer didn’t engage with the original request (e.g., didn’t click or leave a review).