TrueReview vs Podium

Best Podium Alternative for Your Business

Send automated review requests to get 5X more client love. Enjoy branding options for that must-have professional touch.

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The TrueReview Advantage

TrueReview

Podium

Free 14-day trial

Pricing plan range

$49 - $299/month + a la carte options

$289 - $649/month

Business profiles

Customer support that's always there to help

Super easy to get started and use

No long-term contracts. Hassle-free cancellation.

Customer segmentation

Included in all plans

High-tier plans only

Get 5-Star Reviews Easily

Send SMS and email requests that customers respond to quickly.

Make It Personal

Create branded text messages to build trust with your customers.

Be Transparent

Help customers find your reviews on Google, Facebook, and other 3rd-party sites.

Be Present 

Encourage and manage more direct responses to avoid negative experiences and reviews.

Be Visible

Boost your positive reviews and claim your top spot on Google among competitors.

"TrueReview is a MUST HAVE for any business. An absolute game changer."

Nathaniel R.

Ease of Use

Customer Service

Features

Value for Money

Award-winning software

5-star reviews across platforms, and the awards to back it up.

Invest in your company's success

Businesses with over 400 reviews more than double the revenue of an average business.*

Starter
$29 $49
Save $240 when billed annually ($348)
250 review requests per month
Email requests
1 location
Direct Link & Reactions
1 Campaign
Embed reviews
Brand customization
Team Management & Permissions
View all features
Start free 14-day trial
Small Business
$59 $99
Save $480 when billed annually ($708)
500 review requests per month
SMS & Email drip campaigns
1 location
Direct Link, Reactions, & Surveys
1 Campaign
Embed reviews
Brand customization
Team Management & Permissions
View all features
Start free 14-day trial
Premium
$179 $299
Save $1,410 when billed annually ($2,148)
2,500 review requests per month
SMS & Email drip campaigns
5 locations included ‚Äď Add more a la carte
Direct Link, Reactions, & Surveys
Unlimited Drip Campaigns
Embed reviews
Brand Customization
Team Management & Permissions
View all features
Start free 14-day trial
Starter
$49
Per month billed monthly
250 review requests per month
Email requests
1 location
Direct Link & Reactions
1 Campaign
Embed Reviews
Brand customization
Team Management & Permissions
View all features
Start free 14-day trial
Small Business
$99
Per month billed monthly
500 review requests per month
SMS & Email drip campaigns
1 location
Direct Link, Reactions, & Surveys
1 Campaign
Embed Reviews
Brand Customization
Team Management & Permissions
View all features
Start free 14-day trial
Premium
$299
Per month billed monthly
2,500 review requests per month
SMS & Email drip campaigns
5 locations included ‚Äď Add more a la carte
Direct Link, Reactions, & Surveys
Unlimited Drip Campaigns
Embed Reviews
Brand Customization
Team Management & Permissions
View all features
Start free 14-day trial

Not seeing a plan that fits your needs? Talk to our sales.

"We made a great choice.

Was struggling to get review requests to customers and manage responses.  TrueReview has helped us immensely. Their dashboard and functions are easy to use and understand. The chat staff is right on time with answers to questions and they are familiar with their product unlike many online chat reps."

WE CLEAN CARPET, Carpet cleaning service

Verified review from G2

Compare plans

Not sure which plan to choose? Start a chat below or schedule a demo

Starter
Email only, 1 location
Small Business
SMS & Email, 1 location
Premium
Multiple locations & campaigns
Locations
Number of locations (businesses)
1 location
1 location
5 locations
Add-on locations
Add more locations with add-ons. Comes with 100 additional monthly requests with each add-on.
$39/month
per add-on location
Requests
Number of monthly review requests
Contacts with a phone and email, including automatic follow-up requests count as one request.
250
500
2,500
Shared between all locations
Add-on requests
Increase monthly review request limit with add-ons.
Request method
SMS review requests
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Email Review Requests
Contact type
Segment with Reactions
Requests with Direct link
Shareable links
Generic links to add to your QR codes or NFC cards.
Get direct customer feedback
Features
Team Management & Permissions
Dashboard
Business view
Business view
Business & Account Overview
Drip Campaigns
1 Campaign
1 Campaign
Unlimited Campaigns
Schedule Requests
Customer Segmenting
Customer CSV Import
Send Bulk Review Requests
Track Customer Interactions
Export Contacts & Requests
Advanced Customer Filtering
Reply to reviews
Google Reply Templates Manager
Analytics
Request Reviews for Any Website
Business Review Profile
Embed Reviews on Website
Customization
Contact Type Titles, Colors & Emojis
SMS Message & Image
Email Content
Remove TrueReview Logos From Requests (Contact sales)
One-time fee
One-time fee
One-time fee
Automation / Integration
Connect thousands of apps with TrueReview via Zapier
Automatically send review requests or add them to your contacts page. Zapier setup support available upon request.
API Access
Connect your app with TrueReview through our API.
Add-ons
Increase monthly request limit
One-time or recurring monthly requests
Add more locations
Comes with 100 additional monthly requests with each add-on.
$39/month
per add-on location
Customer support
In-app chat support
Phone support
Live demos
Free Zapier Set Up Support
Zap set up support available upon request.
Help & Support Center
Quickly find answers to your questions with how-to support articles and videos.

Frequently Asked Questions

What websites can I request reviews for?

You can request reviews for any website you choose. Simply browse from the list of websites or add a custom link to any website where you receive reviews. Viewing your reviews and replying to reviews from the TrueReview dashboard is supported for Google and Facebook when you connect to them.

I have multiple locations under one Google My Business account; am I able to select a location?

Yes, when you connect your "Google My Business" account, you will be prompted to select which location you would like to manage.

In which countries do SMS requests work?

Businesses located in the United States and Canada can send SMS and Email review and survey requests to their customers using the TrueReview platform. SMS is not supported for businesses located outside of the United States and Canada, however sending review requests via Email is supported for all locations.

Can I automate the review requests?

Yes, you can automatically add contacts to your TrueReview account, or send review requests right away by connecting your CRM, EMR, POS or any other software you use through Zapier. You can also use the TrueReview API to create an integration.

Do you have an API?

Yes, TrueReview offers API access in the Premium subscription plan. Learn more

Can I cancel any time?

Yes, you can cancel your subscription at any time from your account settings. Subscriptions expire at the end of the billing cycle.

What number is used to send SMS requests?

SMS requests are sent from a toll-free number. Business verification is required to send SMS review requests. Learn more

Will I lose my reviews if I cancel my subscription?

No, reviews you collect through TrueReview will not be lost if you cancel your subscription. Since reviews are left on websites you specify, like Google, they stay with you even if you cancel your subscription. Reviews left on your TrueReview business profile will also remain unless you unpublish the page.

Does TrueReview work for agencies?

Yes! TrueReview subscriptions are designed to support agencies managing reviews for other businesses. You can either create individual accounts, or use the Premium plan to manage all businesses under a single account.