Your customers aren’t just reviewing your business, they’re also mentioning your employees. Review Mentions shows who gets mentioned, how they perform, and what customers really think, all in one simple dashboard.
See exactly which teammates customers talk about most, along with their average review ratings, all in one simple dashboard.
Instantly filter reviews by teammate to understand customer feedback faster and track employee performance.
Turn mentions into motivation. Review Mentions automatically ranks teammates by how often they’re mentioned, so performance is clear and easy to track.
Never miss a mention. Add nicknames or custom attributes to ensure every mention of a teammate is tracked with accuracy.
See and respond to customer reviews on your Google Business Profile instantly—all from one convenient dashboard.
Recognize teammates who consistently earn praise in reviews and keep them motivated with visible recognition.
Spot negative mentions as soon as they appear and address problems before they impact your reputation.
Use real customer feedback tied to specific teammates to guide coaching and improve service quality.
Make each teammate’s impact visible, encouraging ownership while building a stronger, more motivated team.
Turn every review into a chance to celebrate, improve, and grow. Review Mentions makes it easy to understand the impact your team has on customer experience.
See how TrueReview leverages AI to simplify review and customer feedback management.
Watch Demo VideoTry TrueReview free for 14 days and send up to 250 SMS and email review requests.
Your Google and Facebook reviews are all in one place - and you can respond to them directly from TrueReview.
Increase customer engagement by sending SMS and emails automatically based on how they interact with your requests.
Increase customer engagement by sending SMS and emails automatically based on how they interact with your requests.
Choose the right flow for the right group. Avoid negative reviews by providing an easy way for unhappy customers to provide feedback.
With the help of a user-friendly form, you can give your customers the option of quickly submitting their direct feedback.
An in-depth understanding of customer satisfaction, engagement, and valuable data that can be used to improve your business.
In just a few seconds, you can import and send bulk review requests to all of your customers through a CSV.
Choose from a list of review websites like Google, Facebook, Yelp and many others, or add a custom link to a website where you want your customers to leave reviews.
Send review requests outside of TrueReview with generic shareable links. Use them on QR codes or NFC cards while utilizing the different contact types TrueReview offers.
Increase customer engagement by creating additional follow-up emails after the initial contact.
Personalize your review requests with your company logo, brand colors, and text to make it more recognizable to your customers.
With custom surveys, you can learn and improve your business. You can optionally ask for a review or feedback based on the survey results.
Automate review requests to your customers by connecting your CRM with TrueReview through Zapier.
Multiple businesses or locations can be accessed with one account. Send personalized review requests to the right customers.
Let your customers find your business information and reviews on your connected websites like Google, Facebook or TrueReview, all in one place.
Receive detailed status updates whenever customers interact with your requests. Identify positive or negative experiences, survey submissions, and direct feedback.
Invite teammates as admins, or restrict their access to specific locations and businesses.
Send review requests outside of TrueReview with generic shareable links. Use them on QR codes or NFC cards while utilizing the different contact types TrueReview offers.
