4.8+ rating · 2.5M+ review requests sent

TrueReview vs Widewail: a Widewail alternative from $49/month

Widewail is built for car dealerships, with plans from $500/month per rooftop. TrueReview works for any local business, with plans from $49/month, AI review replies and a 14-day free trial.

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Side by side

TrueReview vs Widewail at a glance

How the two compare on pricing, who they're built for and the review tools most local businesses use.

Feature
Widewail
Pricing
From $49/month
From $500/month per rooftop
Built for
Local businesses in any industry
Car dealerships and dealer groups
Free trial
14 days
Not listed
Automated review requests
Email from $49/month, text from $99/month
Yes
AI review replies
From $49/month
Yes
Specialists who write replies for you
AI drafts you approve
From $750/month
Flags reviews that may violate Google's policies
Review Radar™, from $99/month
Not listed
Multiple locations
All from one account
Priced per group

Widewail details are based on Widewail's pricing page as of November 2026 and may change.

Which one is right for you

Which is right for your business?

Choose TrueReview if

  • You run a local business in any industry, including auto shops and dealerships
  • You want plans that start at $49/month
  • You want AI review replies you can edit and approve yourself
  • You want to try it free for 14 days with up to 250 review requests

Choose Widewail if

  • You run a car dealership or dealer group
  • You want a team of specialists to write your review replies
  • You want customer insight reporting built for automotive retail
Why TrueReview

Everything you need to grow your reviews

TrueReview focuses on the review tools local businesses use every day, so you can ask, follow up and reply without extra work.

SMS review request from Summit Roofing & Remodeling sent to a customer after the job

Send SMS & email review requests

Import customers from a CSV, add them one at a time, or send requests automatically from your software through Zapier. Personalized texts and emails go out with automatic follow-ups.

Google search results showing a home services business with 5-star reviews

Rank higher on Google and win more customers

A steady flow of fresh Google reviews helps your business show up higher in local search and builds trust before customers ever call.

AI-drafted review reply options in the TrueReview dashboard

See your reviews and reply with AI

Manage reviews from Google, Facebook and other sites in one dashboard. Get an AI-drafted reply for each review, make it your own and post it in seconds.

Try it for yourself

We'll text you an example review request, so you can see exactly what your customers get.

Demo sent!
Please add a valid phone number.

Msg & data rates may apply. US & Canada only. By submitting your number, you agree to receive SMS messages from TrueReview. Text STOP to opt out.

Insights

See how your business is doing

See every response, the themes behind it and how customer experience is trending.

Request timeline showing emails opened, survey submitted, website clicked and a request to be contacted

Track every request

See when each customer opened your request, clicked a review site, sent feedback or asked to be contacted.

AI feedback summary of common customer concerns

AI feedback summary

Get AI-powered insights into common customer concerns and trends, so you can spot key issues and improve your service.

Customer Experience Index showing positive versus negative experiences

Customer Experience Index

Track the share of positive versus negative experiences and see how customer satisfaction trends over time.

Switching

How to switch from Widewail to TrueReview

Set everything up yourself, or request a demo and we will walk you through it.

Step 1

Start your free trial

Pick a plan and start a 14-day free trial. Every plan can send up to 250 review requests during the trial.

Step 2

Connect your review sites

Connect your Google Business Profile, then add Facebook or any other site where you want customers to leave reviews.

Step 3

Bring your customers

Import customers from a CSV, or connect your software through Zapier so requests go out automatically.

Step 4

Send, reply and track

Customize your text and email requests, reply to reviews with AI and watch your reviews grow from one dashboard.

Start My Free TrialRequest a Demo

14 days free. Cancel before it ends and you're never charged.

Real customer results

What happens when you ask every customer

Real results from businesses that send review requests with TrueReview.

Classic Bakery
130 to 3,100+
Google reviews
5-star rating

“One of the most valuable out-of-the-box software solutions we have ever used.”

Areen Movsessian, Owner
New Life Foot and Body Spa
+557
new Google reviews
100% increase
5-star rating

“Integrates with our systems and dramatically improved reputation for my client”

Grant P., Marketing Manager
I Love To Drive
+630
new Google reviews
250% increase
5-star rating

“Loving this product! Customers are finally leaving reviews after sending them the TrueReview link!”

Mindy Collett, Owner
Pricing

Pick the plan that fits your business

Every plan starts with a 14-day free trial. Compare plans to see everything each one includes.

YearlySave 40%Monthly
Starter
$29/mo$49
Billed annually at $348/year. You save $240.
Start free trial
What you get
  • 250 review requests/mo
  • Email requests with a 3-step follow-up
  • 1 location and 1 campaign
  • Monitors up to 3 review sources
  • Embed and floating review widgets
  • 5 AI reply suggestions/mo
  • Chat and phone support, plus live demos
Most popular
Small Business
$59/mo$99
Billed annually at $708/year. You save $480.
Start free trial
Everything in Starter, plus
  • 500 review requests/mo
  • SMS requests with email follow-ups
  • Monitors up to 5 review sources
  • Review Radar and automated review replies
  • AI Review Response Generator
  • AI-powered auto tagging
  • Add 1 teammate
Premium
$179/mo$299
Billed annually at $2,148/year. You save $1,440.
Start free trial
Everything in Small Business, plus
  • 2,500 review requests/mo
  • Multi-step SMS and email campaigns
  • 5 locations included, add more anytime
  • Unlimited campaigns and teammates
  • All supported review sources
  • API access, plus Make and Integrately
  • Tag Insights and location cloning
Starter
$49/mo
Billed monthly. Switch to yearly to save $240/year.
Start free trial
What you get
  • 250 review requests/mo
  • Email requests with a 3-step follow-up
  • 1 location and 1 campaign
  • Monitors up to 3 review sources
  • Embed and floating review widgets
  • 5 AI reply suggestions/mo
  • Chat and phone support, plus live demos
Most popular
Small Business
$99/mo
Billed monthly. Switch to yearly to save $480/year.
Start free trial
Everything in Starter, plus
  • 500 review requests/mo
  • SMS requests with email follow-ups
  • Monitors up to 5 review sources
  • Review Radar and automated review replies
  • AI Review Response Generator
  • AI-powered auto tagging
  • Add 1 teammate
Premium
$299/mo
Billed monthly. Switch to yearly to save $1,440/year.
Start free trial
Everything in Small Business, plus
  • 2,500 review requests/mo
  • Multi-step SMS and email campaigns
  • 5 locations included, add more anytime
  • Unlimited campaigns and teammates
  • All supported review sources
  • API access, plus Make and Integrately
  • Tag Insights and location cloning
Not sure which plan? Help me choose

14 days free. Cancel before it ends and you're never charged.

Compare all plans and features
FAQ

TrueReview vs Widewail questions, answered

Is TrueReview a good Widewail alternative?

Yes, especially if you're not a car dealership or don't need a team to write your replies. TrueReview covers text and email review requests, automatic follow-ups, AI review replies, review widgets and insights. Plans start at $49/month, and text review requests and Review Radar™ are included from $99/month.

Widewail lists single-rooftop plans at $500/month for Core, $750/month for Pro and $1,200/month for Customer Clarity, with dealer group pricing quoted separately. TrueReview plans are $49, $99 or $299 per month, or $348, $708 or $2,148 per year.

Yes. Send by text, email or both, from a verified sending number, with up to three automatic follow-ups. Text review requests are included from $99/month.

No. Choose monthly or yearly billing. Monthly plans can be canceled anytime.

Yes. TrueReview drafts a reply to each review. Edit and approve it before it posts, or choose which star ratings get replies automatically.

Yes. Send review requests after every sale or service visit, and point customers to Google, Facebook, DealerRater, Cars.com or any other review site you choose.

Yes. Embed a review widget with your Google and other reviews on any page of your site.

Yes. Manage every location from one account and send each request from the right location.

No. Your reviews live on Google, Facebook and the other review sites, not inside Widewail. Connect your profiles to TrueReview and they show up in your dashboard.

Yes. Every plan starts with a 14-day free trial that includes up to 250 review requests.

Get started

See why businesses switch to TrueReview

Try TrueReview free for 14 days, with published pricing and month-to-month plans.

Start my free trialRequest a demo

14 days free. Cancel before it ends and you're never charged.