Tutorial

How to send a Google review link

Trying to send a Google reviews link to your customers can be challenging. TrueReview has made it super easy to send a text message and email review requests that get results. Watch how you too can create a link to Google reviews.

How to send review requests

Connect your Google account

Select which business location you would like your customers to leave online reviews.

Add customer info and hit send!

Add your customer's name, phone number, or email and hit send. With CSV import, you can send review requests to all of your customers with a single click. Rank high on Google Maps with more reviews.

We'll take it from here!

We'll send a unique link to your customers to leave a review. If your customers are happy, we'll show them your Google My Business review link. However, if they are unhappy, we'll give them an easy way to provide direct feedback.

Multiple ways to send requests

Manually send or schedule

Enter your customer's name, number, or email address. Schedule it for later or send it immediately.

Import a CSV list

You can import a list of your customers via CSV and select who to send them to.

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Integrate and automate

Integrate your CRM with TrueReview via Zapier and send automated review requests.

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Keep track of your requests

Receive detailed status updates whenever customers interact with your requests. Identify positive or negative experiences, survey submissions, and direct feedback.

Features designed to increase your reviews.

Review requests sent by SMS

Send personalized review requests through SMS. Your customers will receive a link to leave a review on websites you specify.

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Review requests sent by Email

Increase customer engagement by creating additional follow-up emails after the initial contact.

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Automated drip campaigns

Increase customer engagement by sending SMS and emails automatically based on how they interact with your requests.

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Custom branded review requests

Personalize your review requests with your company logo, brand colors, and text to make it more recognizable to your customers.

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Segment customers

Choose the right flow for the right group. Avoid negative reviews by providing an easy way for unhappy customers to provide feedback.

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Manage multiple locations

Multiple businesses or locations can be accessed with one account. Send personalized review requests to the right customers.

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Import contacts via CSV

In just a few seconds, you can import and send bulk review requests to all of your customers through a CSV.

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Automate your review requests

Automate review requests to your customers by connecting your CRM with TrueReview through Zapier.

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Reports and analytics

An in-depth understanding of customer satisfaction, engagement, and valuable data that can be used to improve your business.

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