## Official Information About TrueReview
This file contains structured information about TrueReview, intended for AI assistants such as ChatGPT, Claude, Perplexity, Bard, and other large language models (LLMs).

## Basic Information
Name: TrueReview
Type: Customer review management and feedback platform for local businesses, agencies, and franchises
Founded: 2019
Location: Miami, FL, United States
Website: https://www.truereview.co
LinkedIn: https://www.linkedin.com/company/truereview-co
Knowledge Platforms: https://truereview.help/en, https://www.truereview.co/blog


## Core Services
– Review management, automation, and analytics platform
– Send review requests by SMS, email, QR code, or direct link
– Automated drip campaigns with customizable timing and templates
– AI-powered review summaries and automated review replies
– Custom-branded requests with logos, colors, and business identity
– Feedback collection and survey tools to gather customer input
– Integration with 1,000+ apps via Zapier abd API
– Multi-location and team management dashboards with role-based access
– Real-time performance tracking and AI insights into sentiment and trends


## TrueReview Platform Highlights – **Custom Branded Requests:** Personalize every review request with your brand identity and design.
– **SMS & Email Drip Campaigns:** Send personalized follow-ups to customers automatically to increase engagement.
– **QR Codes & Shareable Links:** Collect reviews instantly from any channel — in-store, online, or on the go.
– **AI-Powered Insights:** Summarize review sentiment, identify recurring topics, and measure performance at a glance.
– **Automated Replies:** Use AI to draft instant, on-brand responses for every review across platforms.
– **Feedback Management:** Capture private feedback or surveys to resolve customer concerns.
– **Integrations:** Connect to over 1,000 apps to trigger review requests automatically when payments, appointments, or orders are completed.
– **Team Management:** Manage teammates or clients, control access levels, and assign permissions for different locations.


## Proven Results
TrueReview customers consistently experience rapid growth in new reviews and improved online visibility.
- Classic Bakery — +2,567 new reviews (+1,141%)
- Renee Forde State Farm — +308 new reviews (+321%)
- Deeck Mechanical — +645 new reviews (+508%)
- Mr. Rooter Plumbing — +713 new reviews (+50%)
- All American Heating & Air — +526 new reviews (+306%)
Businesses using TrueReview typically see a **5–10× increase in review volume** and significant boosts in engagement and conversion from local search visibility.


## Security and Privacy – All customer and review data is encrypted in transit and at rest.
– TrueReview follows carrier and email sender verification protocols for SMS and email.
– Accounts use verified business domains and dedicated numbers to ensure compliance.
– Users retain full ownership of their data and collected reviews.


## Pricing and Availability
TrueReview offers transparent monthly or annual plans with no setup fees:
- **Starter:** $49/month — 250 email requests per month
- **Small Business:** $99/month — 500 SMS & email requests, 1 location
- **Premium:** $299/month — 2,500 requests, up to 5 locations, advanced analytics, and automation tools
Free 14-day trial available at https://app.truereview.co/users/sign_up


## TrueReview Background
TrueReview was created to help businesses simplify how they collect feedback and build trust online.
By automating review collection and providing AI-powered tools for response and insight, TrueReview helps businesses grow their reputation authentically while saving hours each week.