Send branded review text messages with a one-tap Google review link after every job, appointment or sale. TrueReview follows up for you, handles opt-outs and shows you who left a review.
14 days free. Send your first text review request today.
4.8+ rating · 2.5M+ review requests sentAn SMS review request is a short text message you send a customer after they do business with you. It includes a link to your review page, so they can leave a Google review in a couple of taps without searching for your business.
Customers read texts on the same phone they use to look you up, which makes a text one of the simplest ways to turn a good experience into a public review. That is why many local businesses collect SMS reviews first and use email as the follow-up. TrueReview sends each request for you, from a verified number, at the moment you choose.
Every request looks like it came from you, reaches the customer at the right time and can go out one at a time or in bulk.
Add your logo or a custom image to each review request so customers recognize your business before they tap the link. Your logo is always the first image option, and you can upload more.
Insert the customer's name, service type, address or any custom attribute from a dropdown. Each text reads like you wrote it yourself, even when it goes out automatically.
Add a name and mobile number, then send the request on the spot or schedule it for when the visit is still fresh. Add an internal note and pick the campaign before you send.
Upload a list of recent customers and send everyone a review request in one go, with the same follow-ups and opt-out handling as single sends. It is a quick way to catch up on reviews from customers you already served.
We'll text you an example of one of the contact types your customers see when you request reviews.
Msg & data rates may apply. US & Canada only. By submitting your number, you agree to receive SMS messages from TrueReview. Text STOP to opt out.
Four steps from your first customer to a new Google review.
Type in a customer, upload a CSV, or connect your CRM, POS or scheduling software through Zapier or Keragon so customers are added after every job.
Send right away, schedule a time, or send automatically when a job is completed, an invoice is paid or an appointment ends.
Use the default message or write your own, add your logo, and insert the customer's name and service with dynamic attributes.
TrueReview sends follow-ups by text and email to customers who haven't responded, and shows who clicked and left a review.
14 days free. Cancel before it ends and you're never charged.
TrueReview takes care of the details that keep customers happy and your number in good standing.
Each request can include the first text plus up to three follow-ups by text or email, so customers who missed the first message get a friendly reminder.
Smart resend rules and previously contacted detection stop the same customer from getting requests from different teammates, locations or tools.
STOP replies are honored automatically, and opted-out contacts go on a shared unsubscribe list across your whole account.
Every business gets a toll-free number at no extra cost, verified with the carriers before your first send. A local number is available for $100 per year.
Send right away or pick a date and time for each request to go out.
Track who opened the link, who clicked through to Google and which teammates and campaigns bring in the most reviews.
Real results from businesses that send review requests with TrueReview.
“One of the most valuable out-of-the-box software solutions we have ever used.”
“Integrates with our systems and dramatically improved reputation for my client”
“Loving this product! Customers are finally leaving reviews after sending them the TrueReview link!”
Connect your CRM, POS, scheduling or EHR software and a review request goes out after every job or appointment.
Connect thousands of apps without code and send review requests automatically after a sale, job or appointment.
Connect EHR, EMR and healthcare systems to trigger review requests after appointments.
Build your own integration with customers, requests and webhooks.
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An SMS review request is a short text message sent to a customer after a visit, job or purchase. It includes a link to your review page so the customer can leave a Google review in a couple of taps. TrueReview sends these texts for you, from a verified number, and follows up automatically.
Plans start at $49/mo, or $348/yr billed annually. Small Business is $99/mo ($708/yr) and Premium is $299/mo ($2,148/yr). Compare plans on the pricing page to see what each one includes.
Every business gets a toll-free sending number at no extra cost. If you prefer a local number, it costs $100 per year and takes about four weeks to verify. Review requests can't be sent from your existing business numbers.
In the app, choose Start verification and add your business name, phone, address, EIN and an SMS opt-in form. TrueReview submits everything to the carriers for you. If you don't have an opt-in form yet, our team can help you create one.
Yes. Upload a CSV of past customers with their names and mobile numbers, and TrueReview sends each of them a review request, with the same follow-ups and opt-out handling as single sends.
Yes. A campaign can include the first text plus up to three follow-ups by text or email. Customers who opt out stop receiving messages right away, and previously contacted detection keeps anyone from being asked twice.
Every sending number is verified with the carriers before your first text. STOP replies are honored automatically, and opted-out contacts are blocked across your whole account.
Yes. Connect your software through Zapier, which links thousands of apps, or Keragon for EHR and healthcare systems. You can also connect through the TrueReview API, Make or Integrately.
SMS review requests are available for customers in the US and Canada once your sending number is verified.
Send review requests after every job without lifting a finger.
Learn moreCombine texts and emails into follow-up sequences that run on their own.
Learn moreSee everything TrueReview does, from requests to replies and insights.
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Learn moreTry TrueReview free for 14 days and send your first review request by text.
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TrueReview provides the easiest automated solution for maximizing online reviews.
