Add your own response, or pick from one of the pre-made response templates to quickly reply to Google reviews with positive review responses or address negative feedback.
When customers share their customer experiences on your Google Business Profile, you'll see it on your dashboard right away.
Pre-made responses help you respond to reviews quickly, whether they're positive feedback or require a negative review response. Edit templates or create new ones to use in the future, ensuring you always have the right words to acknowledge kind words or address concerns.
Templates will be available for all businesses under the same account if you manage multiple businesses, allowing you to maintain consistent responses across various review sites.
View your reviews quickly to see which ones you've answered and which ones still need your attention, ensuring you respond to all feedback in a timely manner.
Learn how TrueReview can enhance your online reviews and social media interactions with personalized, branded review requests and AI tools that allow you to respond to customer reviews in seconds!
Watch videoTry TrueReview free for 14 days and send up to 250 SMS and email review requests.
Your Google and Facebook reviews are all in one place - and you can respond to them directly from TrueReview.
Increase customer engagement by sending SMS and emails automatically based on how they interact with your requests.
Increase customer engagement by sending SMS and emails automatically based on how they interact with your requests.
Choose the right flow for the right group. Avoid negative reviews by providing an easy way for unhappy customers to provide feedback.
With the help of a user-friendly form, you can give your customers the option of quickly submitting their direct feedback.
An in-depth understanding of customer satisfaction, engagement, and valuable data that can be used to improve your business.
In just a few seconds, you can import and send bulk review requests to all of your customers through a CSV.
Choose from a list of review websites like Google, Facebook, Yelp and many others, or add a custom link to a website where you want your customers to leave reviews.
Send review requests outside of TrueReview with generic shareable links. Use them on QR codes or NFC cards while utilizing the different contact types TrueReview offers.
Increase customer engagement by creating additional follow-up emails after the initial contact.
Personalize your review requests with your company logo, brand colors, and text to make it more recognizable to your customers.
With custom surveys, you can learn and improve your business. You can optionally ask for a review or feedback based on the survey results.
Automate review requests to your customers by connecting your CRM with TrueReview through Zapier.
Multiple businesses or locations can be accessed with one account. Send personalized review requests to the right customers.
Let your customers find your business information and reviews on your connected websites like Google, Facebook or TrueReview, all in one place.
Receive detailed status updates whenever customers interact with your requests. Identify positive or negative experiences, survey submissions, and direct feedback.
Invite teammates as admins, or restrict their access to specific locations and businesses.
Send review requests outside of TrueReview with generic shareable links. Use them on QR codes or NFC cards while utilizing the different contact types TrueReview offers.
