Send a review request, then let TrueReview follow up by text and email until the customer responds. Set the channels, timing and messages once, and every customer gets the full sequence automatically.
14 days free. Launch your first drip campaign today.
4.8+ rating · 2.5M+ review requests sentA review request drip campaign is a short sequence of messages sent to a customer after they do business with you: the first review request, then follow-ups a few days apart. Each message links to your review page, and the follow-ups stop once the customer responds.
Many happy customers mean to leave a review and simply forget. A drip campaign gives them a few friendly reminders on the channel they use, without you keeping track of who still needs a nudge. TrueReview runs every sequence for you and adjusts to how each customer interacts.
Build the sequence once and TrueReview sends the right message at the right time to every customer.
Fill in your customer's details and click Send, or let customers flow in from your CRM or POS. TrueReview starts the campaign and monitors it, sending each follow-up for you.
Choose how many days to wait before each message and pause any step you don't need. TrueReview tracks how each customer interacts with your texts and emails, then sends or stops the follow-ups accordingly.
Add new campaigns or duplicate existing ones, with different messages for each service, location or customer type.
Add your logo or a thank-you image to each text, or keep it simple with plain text, and personalize up to three emails to match your business.
We'll text you an example of one of the contact types your customers see when you request reviews.
Msg & data rates may apply. US & Canada only. By submitting your number, you agree to receive SMS messages from TrueReview. Text STOP to opt out.
Four steps from your first customer to a new Google review.
Type in a customer, upload a CSV, or connect your CRM, POS or scheduling software through Zapier or Keragon so customers are added after every job.
Choose the steps, set how many days to wait between messages and pause any step you don't need.
Use the default templates or write your own, and add text steps, your logo and customer details.
TrueReview sends each follow-up on schedule, stops when the customer responds, and shows how every campaign performs.
14 days free. Cancel before it ends and you're never charged.
Every drip campaign follows the same rules, so customers get friendly reminders, never too many messages.
Each campaign can include the first request plus up to three follow-ups by text or email, so customers who missed the first message get a friendly reminder.
Smart resend rules and previously contacted detection stop the same customer from getting requests from different teammates, locations or tools.
Mix SMS and email steps in one campaign so each customer hears from you on the channel they use.
Customers who opt out go on your unsubscribe list, and every campaign skips them from then on.
Send the first request right away or pick a date and time to start the campaign.
Campaign series performance shows how each campaign does, who clicked through to Google and which teammates bring in the most reviews.
Real results from businesses that send review requests with TrueReview.
“One of the most valuable out-of-the-box software solutions we have ever used.”
“Integrates with our systems and dramatically improved reputation for my client”
“Loving this product! Customers are finally leaving reviews after sending them the TrueReview link!”
Connect your CRM, POS, scheduling or EHR software and a review request goes out after every job or appointment.
Connect thousands of apps without code and send review requests automatically after a sale, job or appointment.
Connect EHR, EMR and healthcare systems to trigger review requests after appointments.
Build your own integration with customers, requests and webhooks.
Every plan starts with a 14-day free trial. Compare plans to see everything each one includes.
14 days free. Cancel before it ends and you're never charged.
A review request drip campaign is a short sequence of messages sent to a customer after a visit, job or purchase: the first review request, then follow-ups a few days apart. Each message links to your review page, and TrueReview stops the follow-ups once the customer responds.
Plans start at $49/mo, or $348/yr billed annually. Small Business is $99/mo ($708/yr) and Premium is $299/mo ($2,148/yr). Compare plans on the pricing page to see what each one includes.
Each campaign can include the first review request plus up to three follow-ups. You choose how many days to wait before each one and can pause any step you don't want to send.
Yes. Mix SMS and email steps in one campaign so customers hear from you on the channel they use.
Yes. TrueReview tracks how each customer interacts with your texts and emails, and sends or stops the follow-ups accordingly.
Yes. Create new campaigns or duplicate existing ones and customize the messages for each.
No. Smart resend rules and previously contacted detection stop the same customer from getting requests from different teammates, locations or tools.
Yes. Connect your software through Zapier, which links thousands of apps, or Keragon for EHR and healthcare systems. You can also connect through the TrueReview API, Make or Integrately.
Each plan includes a monthly review request allowance, listed on the pricing page. During the 14-day free trial, every plan can send up to 250 review requests.
Send review requests after every job without lifting a finger.
Learn moreSend branded review request emails with automatic follow-ups.
Learn moreText customers a one-tap Google review link after every job.
Learn moreCompare plans and start a 14-day free trial.
Learn moreTry TrueReview free for 14 days and let your review request follow-ups run on their own.
14 days free. Cancel before it ends and you're never charged.
TrueReview provides the easiest automated solution for maximizing online reviews.
