We’ll text you an example of what your customers see when you send a review request.
Msg and data rates may apply.
5-star rating across platforms, and the awards to back it up.
Deliver SMS and Email review requests that engage customers.
Build trust and get more 5-star reviews by creating personalized text messages with your branding.
If your customers have not engaged with your previous requests, TrueReview automatically sends follow-up emails.
Add Google, Facebook or any other website where you would like your customers to leave a review.
Make it easy for customers to send feedback, ask to be contacted, and see your contact options all in one place.
Be the top search result when customers search for your services online.
Personalized text messages that generate reviews.
Send follow up emails to increase customer engagement.
Help customers find your review websites easily.
Make it easy for customers to leave a review.
Learn and improve with Surveys.
Get direct customer feedback
Send review requests automatically by integrating with your existing tools.
Send personalized review requests through SMS. Your customers will receive a link to leave a review on websites you specify.
Increase customer engagement by creating additional follow-up emails after the initial contact.
Increase customer engagement by sending SMS and emails automatically based on how they interact with your requests.See more details
Personalize your review requests with your company logo, brand colors, and text to make it more recognizable to your customers.See more details
Choose the right flow for the right group. Avoid negative reviews by providing an easy way for unhappy customers to provide feedback.
Multiple businesses or locations can be accessed with one account. Send personalized review requests to the right customers.See more details
In just a few seconds, you can import and send bulk review requests to all of your customers through a CSV.See more details
Automate review requests to your customers by connecting your CRM with TrueReview through Zapier.See more details
An in-depth understanding of customer satisfaction, engagement, and valuable data that can be used to improve your business.See more details
You can request reviews for any website you choose. Simply browse from the list of websites or add a custom link to any website where you receive reviews. Viewing your reviews and replying to reviews from the TrueReview dashboard is supported for Google and Facebook when you connect to them.
Yes, when you connect your "Google My Business" account, you will be prompted to select which location you would like to manage.
Businesses located in the United States and Canada can send SMS and Email review and survey requests to their customers using the TrueReview platform. SMS is not supported for businesses located outside of the United States and Canada, however sending review requests via Email is supported for all locations.
Yes, you can automatically add contacts to your TrueReview account, or send review requests right away by connecting your CRM, EMR, POS or any other software you use through Zapier.
Yes, you can cancel your subscription at any time from your account settings. Subscriptions expire at the end of the billing cycle.
SMS requests are sent from a toll-free number. Business verification is required to send SMS review requests. Learn more.
No, reviews you collect through TrueReview will not be lost if you cancel your subscription. Since reviews are left on websites you specify, like Google, they stay with you even if you cancel your subscription. Reviews left on your TrueReview business profile will also remain unless you unpublish the page.
Yes! TrueReview subscriptions are designed to support agencies managing reviews for other businesses. You can either create individual accounts, or use the Premium plan to manage all businesses under a single account.