The most effective way to increase your Google reviews!

Outrank your competition by creating a consistent flow of positive customer reviews.

TrueReview makes it easy to get more reviews

Deliver SMS and Email review requests that engage customers.

Personalized text messages that generate reviews

Build trust and get more 5-star reviews by creating personalized text messages with your branding.

Increase customer engagement with automated follow-up email requests

If your customers have not engaged with your previous requests, TrueReview automatically sends follow-up emails.

Help customers find your review websites easily

Add Google, Facebook or any other website where you would like your customers to leave a review.

Get direct customer feedback

Make it easy for customers to send feedback, ask to be contacted, and see your contact options all in one place.

Boost positive reviews and rank higher in Google search results

Be the top search result when customers search for your services online. 

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Award-winning software

5-star reviews across platforms, and the awards to back it up.

Put your review requests on autopilot ūüöÄ

Send review requests automatically by integrating with your existing tools.

API Integration

Build a powerful integration using TrueReview's API.

Developer Documentation

Zapier Integration

Connect with thousands of apps with Zapier.

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Engage your customers with custom-branded requests.

Personalized text messages that generate reviews.

Add your logo or a custom image.
Automatically add customer's name in the message.
See when customers open and interact with your review requests.

Send follow up emails to increase customer engagement.

Create automatic follow-up drip campaigns
Customize the message subject line, body and button text.
See when customers open and interact with your review requests!

Learn and improve with Surveys.

Collect valuable insights from your customers.
Segment customers based on survey results.
Collect reviews and feedback at the end of a survey.

Make it easy for customers to leave a review.

Segment customers to offer better customer support.
Select from multiple emojis for segmenting.
Make it easy for customers to find your review websites

Learn and improve with Surveys.

Collect valuable insights from your customers.
Segment customers based on survey results.
Collect reviews and feedback at the end of a survey.

Help customers find your review websites easily.

Add Google, Facebook or any website where you want to get reviews.
Customize the background color and text to match your brand.
Turn on a feedback button to get direct customer feedback.

Get direct customer feedback

Give customers an easy way to provide direct feedback.
Add additional contact options like email, text or call.
See when customers submit feedback from your dashboard.

Features designed to increase your reviews.

Review requests sent by SMS

Send personalized review requests through SMS. Your customers will receive a link to leave a review on websites you specify.

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Review requests sent by Email

Increase customer engagement by creating additional follow-up emails after the initial contact.

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Automated drip campaigns

Increase customer engagement by sending SMS and emails automatically based on how they interact with your requests.

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Custom branded review requests

Personalize your review requests with your company logo, brand colors, and text to make it more recognizable to your customers.

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Segment customers

Choose the right flow for the right group. Avoid negative reviews by providing an easy way for unhappy customers to provide feedback.

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Manage multiple locations

Multiple businesses or locations can be accessed with one account. Send personalized review requests to the right customers.

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Import contacts via CSV

In just a few seconds, you can import and send bulk review requests to all of your customers through a CSV.

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Automate your review requests

Automate review requests to your customers by connecting your CRM with TrueReview through Zapier.

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Reports and analytics

An in-depth understanding of customer satisfaction, engagement, and valuable data that can be used to improve your business.

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Explore all features

Frequently Asked Questions

What websites can I request reviews for?

You can request reviews for any website you choose. Simply browse from the list of websites or add a custom link to any website where you receive reviews. Viewing your reviews and replying to reviews from the TrueReview dashboard is supported for Google and Facebook when you connect to them.

I have multiple locations under one Google My Business account; am I able to select a location?

Yes, when you connect your "Google My Business" account, you will be prompted to select which location you would like to manage.

In which countries do SMS requests work?

Businesses located in the United States and Canada can send SMS and Email review and survey requests to their customers using the TrueReview platform. SMS is not supported for businesses located outside of the United States and Canada, however sending review requests via Email is supported for all locations.

Can I automate the review requests?

Yes, you can automatically add contacts to your TrueReview account, or send review requests right away by connecting your CRM, EMR, POS or any other software you use through Zapier. You can also use the TrueReview API to create an integration.

Do you have an API?

Yes, TrueReview offers API access in the Premium subscription plan. Learn more

Can I cancel any time?

Yes, you can cancel your subscription at any time from your account settings. Subscriptions expire at the end of the billing cycle.

What number is used to send SMS requests?

SMS requests are sent from a toll-free number. Business verification is required to send SMS review requests. Learn more

Will I lose my reviews if I cancel my subscription?

No, reviews you collect through TrueReview will not be lost if you cancel your subscription. Since reviews are left on websites you specify, like Google, they stay with you even if you cancel your subscription. Reviews left on your TrueReview business profile will also remain unless you unpublish the page.

Does TrueReview work for agencies?

Yes! TrueReview subscriptions are designed to support agencies managing reviews for other businesses. You can either create individual accounts, or use the Premium plan to manage all businesses under a single account.