Organize reviews by theme to easily filter feedback, identify trends, and improve operations and customer satisfaction. Tag reviews yourself or let AI-powered tagging do it for you.
14 days free. Create your first tags in minutes.
4.8+ rating · 2.5M+ review requests sentReview tagging lets you label each review with the topics it mentions, like a service, a location, a team member or a common complaint. Once reviews are tagged, you can filter them in seconds instead of scrolling through every review.
TrueReview lets you create your own custom tags, apply them by hand or with AI-powered auto tagging, and add internal notes so your team always has the context behind a review.
Find what matters in your reviews without reading them one by one.
Create tags to categorize reviews by sentiment, service or key theme, so you can quickly find what matters most.
Add tags manually, or turn on TrueReview's AI-powered tagging to analyze new reviews and apply your tags automatically, so reviews are categorized as they come in without any extra effort.
Use tags to filter reviews in seconds and uncover insights based on what matters most to your business.
Add private notes to reviews to track context, follow-ups and important details across your team.
Set up your tags once and keep every review organized.
Add tags for the services, locations, people and topics you care about.
Let AI apply your tags to new reviews as they come in, or tag reviews by hand.
Pull up every review with a tag in seconds to see what customers are saying.
Leave internal notes so your team knows what happened and what to do next.
14 days free. Cancel before it ends and you're never charged.
Tags work together with the rest of TrueReview.
See which tags come up most, so recurring topics stand out.
Respond to reviews manually, with templates or with AI right after you tag them.
Invite your team to tag, note and reply to reviews, with access you control.
Flag reviews that may violate Google's policies, so you can decide whether to report them.
Download your reviews whenever you need them for reports or your own records.
Keep reviews organized across every business and location you connect.
Real results from businesses that send review requests with TrueReview.
“One of the most valuable out-of-the-box software solutions we have ever used.”
“Integrates with our systems and dramatically improved reputation for my client”
“Loving this product! Customers are finally leaving reviews after sending them the TrueReview link!”
Connect your CRM, POS, scheduling or EHR software so every customer is asked for a review after each visit.
Connect thousands of apps without code and send review requests automatically after a sale, job or appointment.
Connect EHR, EMR and healthcare systems to trigger review requests after appointments.
Build your own integration with customers, requests and webhooks.
Every plan starts with a 14-day free trial. Compare plans to see everything each one includes.
14 days free. Cancel before it ends and you're never charged.
Review tagging means labeling reviews with topics like a service, location, team member or common issue, so you can sort and filter feedback easily.
When it's turned on, TrueReview's AI reads each new review and applies the tags you've created that match what the customer wrote, so reviews are categorized as they come in.
Yes. Create custom tags for sentiment, services, locations, team members or any theme that matters to your business.
Yes. Add or remove tags on any review by hand, with or without auto tagging turned on.
Choose a tag in your dashboard to see only the reviews with that tag.
No. Notes are internal and only visible to your team inside TrueReview.
Yes. Tag insights show which tags appear most often, so you can spot recurring praise and complaints.
Plans start at $49/mo, or $348/yr billed annually. Small Business is $99/mo ($708/yr) and Premium is $299/mo ($2,148/yr). Compare plans on the pricing page to see what each one includes.
Yes. Invite teammates to tag reviews, add notes and reply, with permissions you control.
Reply manually, with templates or with AI, all from one dashboard.
Learn moreReply to new reviews automatically with AI or templates.
Learn moreTrack review trends, ratings and sentiment in one dashboard.
Learn moreFlag reviews that may violate Google's policies.
Learn moreTry TrueReview free for 14 days and tag, filter and note every review in one dashboard.
14 days free. Cancel before it ends and you're never charged.
TrueReview provides the easiest automated solution for maximizing online reviews.
