4.8+ rating · 2.5M+ review requests sent

Get more 5-star reviews for your vacation rentals

TrueReview texts and emails every guest after checkout, follows up for you, and drafts replies to your reviews.

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Hospitality

Review software for every kind of hospitality business

Pick your business type to see how TrueReview fits the way you work.

Restaurants

Get more 5-star reviews from your guests.

Learn more

Hotels

Get more 5-star reviews after every stay.

Learn more

Vacation rentals

Get more 5-star reviews after every stay.

Learn more
Vacation rental review sites

Grow reviews on the sites travelers check before they book

See your reviews from Google, Airbnb, Booking.com, Tripadvisor and more in one dashboard, and send guests to the sites that matter most for your business.

View all review sites

Connects with your property management software through Zapier

View all integrations
Features

Get more 5-star reviews for your vacation rental business

Everything you need to ask, follow up and reply, without adding work for your team.

SMS review request from Seabreeze Stays sent to a guest after their stay

Send SMS & email review requests

Import guests from a CSV, add them one at a time, or send review requests automatically from Guesty, Hostaway or the other tools you use. Personalized texts and emails go out with automatic follow-ups.

Google search results showing a hotel with 5-star reviews

Rank higher on Google and be visible on Google Maps

A steady flow of positive Google reviews helps your vacation rental business show up higher in local search and on Google Maps, builds trust with travelers and owners and sets you apart from other managers nearby.

AI-drafted reply to a Seabreeze Stays review in the TrueReview dashboard

See your reviews and reply with AI

Manage reviews from Google, Facebook and TrueReview in one dashboard. Get an AI-drafted reply for each review, make it your own and post it in seconds.

Try it for yourself

We'll text you an example review request, so you can see exactly what your customers get.

Demo sent!
Please add a valid phone number.

Msg & data rates may apply. US & Canada only. By submitting your number, you agree to receive SMS messages from TrueReview. Text STOP to opt out.

Insights

See how your business is doing

See every response, the themes behind it and how customer experience is trending.

Request timeline showing emails opened, survey submitted, website clicked and a request to be contacted

Track every request

See when each customer opened your request, clicked a review site, sent feedback or asked to be contacted.

AI feedback summary of common customer concerns

AI feedback summary

Get AI-powered insights into common customer concerns and trends, so you can spot key issues and improve your service.

Customer Experience Index showing positive versus negative experiences

Customer Experience Index

Track the share of positive versus negative experiences and see how customer satisfaction trends over time.

How it works

How it works for vacation rental managers

From checkout to 5-star review, automatically.

Step 1

Connect your property management software

Link Guesty, Hostaway or another app through Zapier, or import guests from a CSV.

Step 2

A stay ends

When a guest checks out or a booking is completed, TrueReview sends them a review request by text or email.

Step 3

Guests leave a review

They pick Google, Tripadvisor or another site you choose, or send you feedback.

Step 4

Reply and track

Reply with AI, follow up on feedback and watch your reviews grow.

Start My Free TrialRequest a Demo

14 days free. Cancel before it ends and you're never charged.

Built in

More built in

Everything else that helps you learn from customers and follow up.

Track every request

See who opened your request, clicked a review site or sent feedback.

AI review replies

Get an AI-drafted reply for every review and post it from your dashboard.

A verified sending number

Every business gets a toll-free sending number, verified with the carriers before your first text.

Review monitoring

Track reviews from Google, Airbnb, Booking.com, Tripadvisor and other sites in one place.

Automatic follow-ups

Guests who don't respond get up to three follow-ups by text or email.

Guest feedback

Guests can send private feedback, and it lands straight in your inbox.

Real customer results

What happens when you ask every customer

Real results from businesses that send review requests with TrueReview.

Classic Bakery
130 to 3,100+
Google reviews
5-star rating

“One of the most valuable out-of-the-box software solutions we have ever used.”

Areen Movsessian, Owner
New Life Foot and Body Spa
+557
new Google reviews
100% increase
5-star rating

“Integrates with our systems and dramatically improved reputation for my client”

Grant P., Marketing Manager
I Love To Drive
+630
new Google reviews
250% increase
5-star rating

“Loving this product! Customers are finally leaving reviews after sending them the TrueReview link!”

Mindy Collett, Owner
Connect your app

Automate review requests from your property management software

Trigger personalized review requests when a guest checks out or a booking is completed.

Native integration

Zapier

Connect thousands of apps without code and send review requests automatically after a sale, job or appointment.

Premium

TrueReview API

Build your own integration with customers, requests and webhooks.

See all integrations
Pricing

Pick the plan that fits your business

Every plan starts with a 14-day free trial. Compare plans to see everything each one includes.

YearlySave 40%Monthly
Starter
$29/mo$49
Billed annually at $348/year. You save $240.
Start free trial
What you get
  • 250 review requests/mo
  • Email requests with a 3-step follow-up
  • 1 location and 1 campaign
  • Monitors up to 3 review sources
  • Embed and floating review widgets
  • 5 AI reply suggestions/mo
  • Chat and phone support, plus live demos
Most popular
Small Business
$59/mo$99
Billed annually at $708/year. You save $480.
Start free trial
Everything in Starter, plus
  • 500 review requests/mo
  • SMS requests with email follow-ups
  • Monitors up to 5 review sources
  • Review Radar and automated review replies
  • AI Review Response Generator
  • AI-powered auto tagging
  • Add 1 teammate
Premium
$179/mo$299
Billed annually at $2,148/year. You save $1,440.
Start free trial
Everything in Small Business, plus
  • 2,500 review requests/mo
  • Multi-step SMS and email campaigns
  • 5 locations included, add more anytime
  • Unlimited campaigns and teammates
  • All supported review sources
  • API access, plus Make and Integrately
  • Tag Insights and location cloning
Starter
$49/mo
Billed monthly. Switch to yearly to save $240/year.
Start free trial
What you get
  • 250 review requests/mo
  • Email requests with a 3-step follow-up
  • 1 location and 1 campaign
  • Monitors up to 3 review sources
  • Embed and floating review widgets
  • 5 AI reply suggestions/mo
  • Chat and phone support, plus live demos
Most popular
Small Business
$99/mo
Billed monthly. Switch to yearly to save $480/year.
Start free trial
Everything in Starter, plus
  • 500 review requests/mo
  • SMS requests with email follow-ups
  • Monitors up to 5 review sources
  • Review Radar and automated review replies
  • AI Review Response Generator
  • AI-powered auto tagging
  • Add 1 teammate
Premium
$299/mo
Billed monthly. Switch to yearly to save $1,440/year.
Start free trial
Everything in Small Business, plus
  • 2,500 review requests/mo
  • Multi-step SMS and email campaigns
  • 5 locations included, add more anytime
  • Unlimited campaigns and teammates
  • All supported review sources
  • API access, plus Make and Integrately
  • Tag Insights and location cloning
Not sure which plan? Help me choose

14 days free. Cancel before it ends and you're never charged.

Compare all plans and features
FAQ

Vacation rental review questions, answered

How can my vacation rental business get more Google reviews?

Ask every guest after their stay. TrueReview sends a text or email review request automatically, with follow-ups for guests who don't respond.

Yes. Connect Guesty, Hostaway and thousands of other apps through Zapier, or import guests from a CSV.

Yes. Send by text, email or both, from a verified sending number, with up to three automatic follow-ups.

Plans start at $49/mo, or $348/yr billed annually. Small Business is $99/mo ($708/yr) and Premium is $299/mo ($2,148/yr). Compare plans on the pricing page to see what each one includes.

Yes. Get an AI-drafted reply for each review, edit it if you like and post it from your dashboard.

Google, Facebook, Tripadvisor or any other review site you add.

Yes. Embed a review widget with your Google, Tripadvisor or other reviews on any page of your site.

Yes. Manage every property or market from one account and send each request from the right location.

STOP replies are honored automatically, and guests who opt out are skipped in every future send.

Yes. Every plan starts with a 14-day free trial that includes 250 review requests.

Keep exploring

Hospitality

Review software for every hospitality business.

Learn more

Automated review requests

Ask every guest automatically from the tools you use.

Learn more

Tripadvisor review widget

Show your Tripadvisor reviews on your website.

Learn more

SMS review requests

Text guests your review link after every stay.

Learn more
Get started

Win more bookings with 5-star reviews

Try TrueReview free for 14 days and start asking every guest for a review.

Start my free trialRequest a demo

14 days free. Cancel before it ends and you're never charged.