Sending a Review Request via SMS

Easily send a review request via text message from your dashboard. A custom link will be sent to your customers to allow them to leave a review on websites that you specify.

Easiest way to send SMS review requests

Select SMS message type

Put your business logo or custom image along with your message to make it stand out.

Customize your message

Messages are automatically generated with your business name - but you can customize them further if you want!

Add customer information

Add your customer's name, phone or email to send or schedule a review request.

Add customers via CSV

Import your customer list via CSV and instantly send bulk review requests to your customers.

Try it for yourself! 📲

We'll text you an example of one of the contact types your customers see when you request reviews.

Demo sent!
Please add a valid phone number.

Msg and data rates may apply. US & Canada only.

Send Requests Your Way

Send Manually or Schedule

Enter your customer’s name, phone number, or email to send a request instantly or schedule it for later. Ideal for quick, one-time sends or personal follow-ups.

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Import a List of Customers

Upload a CSV file with your customer list and select who to send review requests to. Perfect for bulk sending without needing any integrations.

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Automate with Existing Tools

Connect TrueReview with your CRM, POS, or other apps through Zapier or direct integrations. Automatically send review requests whenever a new payment, sale, or appointment happens.

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Keep track of your requests

Receive detailed status updates whenever customers interact with your requests. Identify positive or negative experiences, survey submissions, and direct feedback.

Start getting more reviews today

Send up to 250 SMS & Email requests absolutely free during your free 14-day trial!

See TrueReview in Action

See how TrueReview leverages AI to simplify review and customer feedback management.

Watch Demo Video

Try absolutely free

Try TrueReview free for 14 days and send up to 250 SMS and email review requests.

Save 20% when billed annually!
No hidden fees, no setup costs, 100% transparent pricing.
Starter
$29 $49
Save $240 when billed yearly ($348/year)
Plan details:
250 review requests per month
Email Drip Campaigns
1 Location
Direct Link & Reactions
1 Campaign
5 AI Response Suggestions Per Month
Monitor Up To 3 Review Sources
Unlimited Custom Link Connections
Automated Review Replies
Brand customization
Team Management & Permissions
Teammate Review Mentions
Start free 14-day trial
Small Business
$59 $99
Save $480 when billed yearly ($708/year)
Plan details:
500 review requests per month
SMS & Email drip campaigns
1 Location
Direct Link, Reactions, & Surveys
1 Campaign
✨ AI Review Response Generator
Monitor Up To 5 Review Sources
Unlimited Custom Link Connections
Automated Review Replies
Brand customization
Team Management & Permissions
Teammate Review Mentions
Start free 14-day trial
Premium
$179 $299
Save $1,440 when billed yearly ($2,148/year)
Plan details:
2,500 review requests per month
SMS & Email drip campaigns
5 locations included – Add more a la carte
Direct Link, Reactions, & Surveys
Unlimited Campaigns
✨ AI Review Response Generator
Monitor All Supported Review Sources
Unlimited Custom Link Connections
Automated Review Replies
Brand customization
Team Management & Permissions
Teammate Review Mentions
Start free 14-day trial
No hidden fees, no setup costs, 100% transparent pricing.
Starter
$49
Per month billed monthly
Plan details:
250 review requests per month
Email Drip Campaigns
1 Location
Direct Link & Reactions
1 Campaign
5 AI Response Suggestions Per Month
Monitor Up To 3 Review Sources
Unlimited Custom Link Connections
Automated Review Replies
Brand customization
Team Management & Permissions
Teammate Review Mentions
Start free 14-day trial
Small Business
$99
Per month billed monthly
Plan details:
500 review requests per month
SMS & Email drip campaigns
1 Location
Direct Link, Reactions, & Surveys
1 Campaign
✨ AI Review Response Generator
Monitor Up To 5 Review Sources
Unlimited Custom Link Connections
Automated Review Replies
Brand customization
Team Management & Permissions
Teammate Review Mentions
Start free 14-day trial
Premium
$299
Per month billed monthly
Plan details:
2,500 review requests per month
SMS & Email drip campaigns
5 locations included – Add more a la carte
Direct Link, Reactions, & Surveys
Unlimited Campaigns
✨ AI Review Response Generator
Monitor All Supported Review Sources
Unlimited Custom Link Connections
Automated Review Replies
Brand customization
Team Management & Permissions
Teammate Review Mentions
Start free 14-day trial
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