Give customers an easy way to provide feedback to improve your business. They can send a quick note or ask you to call, text or email them, and you get it right in your inbox.
14 days free. Choose your contact options and start collecting feedback.
4.8+ rating · 2.5M+ review requests sentEvery review request includes a simple way for customers to share feedback with you privately. They can fill out a short form or pick a contact option you choose, like email, text or phone.
Feedback lands in your inbox and on your contacts page, along with whether the customer wants you to reach out, so you can follow up and make things right.
Hear from customers directly and follow up fast.
When customers submit feedback using your review request, we email it directly to your inbox and add it to your contacts page. You'll see whether they want you to contact them, so you can make things right.
See exactly how each customer engages with your requests, from delivered and opened to feedback submitted. View customer feedback and manage it from a single page.
Your review request links to Google, Facebook, Healthgrades, Avvo, Zillow or any other site you add, right alongside your feedback options.
We'll text you an example review request, so you can see exactly what your customers get.
Msg & data rates may apply. US & Canada only. By submitting your number, you agree to receive SMS messages from TrueReview. Text STOP to opt out.
See every response, the themes behind it and how customer experience is trending.
See when each customer opened your request, clicked a review site, sent feedback or asked to be contacted.
Get AI-powered insights into common customer concerns and trends, so you can spot key issues and improve your service.
Track the share of positive versus negative experiences and monitor feedback submission trends to improve customer satisfaction.
From review request to follow-up.
Pick how customers can reach you: a feedback form, email, text or phone.
Send by text or email, one at a time, by CSV or automatically from the tools you use.
Customers can leave a review on the sites you choose or send you feedback.
Get feedback in your inbox, reach out to customers who asked and mark them as contacted.
14 days free. Cancel before it ends and you're never charged.
Everything else that helps you learn from customers and follow up.
Status updates show positive and negative experiences, survey submissions and direct feedback for every customer.
Spot the topics that come up most in customer feedback, grouped for you by AI.
See which customers asked to be contacted, so no follow-up falls through the cracks.
Follow each customer from request to delivered, opened, clicked and reviewed.
See when a customer has already been contacted, so you don't send duplicate requests.
Search and filter feedback, and mark customers as contacted once you reach out.
Real results from businesses that send review requests with TrueReview.
“One of the most valuable out-of-the-box software solutions we have ever used.”
“Integrates with our systems and dramatically improved reputation for my client”
“Loving this product! Customers are finally leaving reviews after sending them the TrueReview link!”
Connect your CRM, POS, scheduling or EHR software so every customer gets a review request after each visit.
Connect thousands of apps without code and send review requests automatically after a sale, job or appointment.
Connect EHR, EMR and healthcare systems to trigger review requests after appointments.
Build your own integration with customers, requests and webhooks.
Every plan starts with a 14-day free trial. Compare plans to see everything each one includes.
14 days free. Cancel before it ends and you're never charged.
A simple way for customers to share feedback with you privately from your review request, using a short form or the contact options you choose, like email, text or phone.
A feedback form, plus email, text or phone. You choose which options customers see.
We email it to your inbox and add it to your contacts page, along with whether the customer wants you to contact them.
Plans start at $49/mo, or $348/yr billed annually. Small Business is $99/mo ($708/yr) and Premium is $299/mo ($2,148/yr). Compare plans on the pricing page to see what each one includes.
Yes. We email you each time a customer sends feedback, so nothing gets missed.
Google, Facebook, Healthgrades, Avvo, Zillow or any other review site you add.
Yes. Feedback shows whether the customer wants to be contacted, and you can mark customers as contacted once you reach out.
Yes. The AI feedback summary and common topics show the issues that come up most in customer feedback, so you know what to fix first.
Yes. Search and filter all your feedback in one place, and mark customers as contacted once you reach out.
Yes. Connect your CRM, POS or scheduling software through Zapier, which links thousands of apps, or Keragon for EHR and healthcare systems. You can also connect through the TrueReview API, Make or Integrately.
Ask quick rating questions and see results for every question.
Learn moreLet customers tap a reaction to share how their visit went.
Learn moreSee review trends, ratings and sentiment in one dashboard.
Learn moreFollow up by text and email until customers respond.
Learn moreTry TrueReview free for 14 days and get customer feedback straight to your inbox.
14 days free. Cancel before it ends and you're never charged.
TrueReview provides the easiest automated solution for maximizing online reviews.
