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Receive Direct Customer Feedback

Let customers send feedback directly to you, avoiding what could have been a negative review and ruin your online reputation. Control your contact options like email, phone and text message.

Get direct customer feedback, not a negative review.

Avoid negative reviews

Unsatisfied customer? Don't let them turn into a negative review and ruin your online reputation. It's easier to make things right with a customer when they have a quick way to reach out if they were not happy with your service.

Easily leave feedback

We make it easy for your customers to leave feedback. In addition to a form submission, you can select contact options for your customers like, email, text or phone.

Get feedback in your inbox

When customers submit feedback using your review request, we email it directly to your inbox. You'll see whether they want you to contact them or not to make things right.

Priced with you in mind

5-star reviews are only a click away. Build customer trust and get more business.

Starter

request Limit

50 requests per month

Request Method

Send SMS requests

Send Email requests

Customer segmenting

Segment with Reactions

Segment with Surveys

automation

Automate requests

Automate contact creation

SMS & Email drip campaigns

Support

Email, live chat & phone support

$14/month

Save $36 when billed annually ($168)

Start your free 14-day trial
Chosen by most businesses

Small Business

request Limit

250 requests per month

Request Method

Send SMS requests

Send Email requests

Customer segmenting

Segment with Reactions

Segment with Surveys

automation

Automate requests

Automate contact creation

SMS & Email drip campaigns

Support

Email, live chat & phone support

$39/month

Save $96 when billed annually ($468)

Start your free 14-day trial

Premium

request Limit

2500 requests per month

Request Method

Send SMS requests

Send Email requests

Customer segmenting

Segment with Reactions

Segment with Surveys

automation

Automate requests

Automate contact creation

SMS & Email drip campaigns

Support

Email, live chat & phone support

$79/month

Save $192 when billed annually ($948)

Start your free 14-day trial

Starter

request Limit

50 requests per month

Request Method

Send SMS requests

Send Email requests

Customer segmenting

Segment with Reactions

Segment with Surveys

automation

Automate requests

Automate contact creation

SMS & Email drip campaigns

Support

Email, live chat & phone support

$17/month

(billed monthly)

Start your free 14-day trial

Small Business

request Limit

250 requests per month

Request Method

Send SMS requests

Send Email requests

Customer segmenting

Segment with Reactions

Segment with Surveys

automation

Automate requests

Automate contact creation

SMS & Email drip campaigns

Support

Email, live chat & phone support

$47/month

(billed monthly)

Start your free 14-day trial
Chosen by most businesses

Premium

request Limit

2500 requests per month

Request Method

Send SMS requests

Send Email requests

Customer segmenting

Segment with Reactions

Segment with Surveys

automation

Automate requests

Automate contact creation

SMS & Email drip campaigns

Support

Email, live chat & phone support

$95/month

(billed monthly)

Start your free 14-day trial

No Commitments. Cancel anytime for any reason.

Have questions? Talk to a human

Send us an email

We usually reply within a few hours.

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Schedule a free demo

Let us show you how TrueReview can help your business.

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