Software that gets you more Google reviews — and actually gets them replied to.
TrueReview is Google review software that automates the entire loop: it sends every customer a 1-tap review request by SMS and email, surfaces new reviews across Google and 8+ platforms in one dashboard, and drafts on-brand replies you approve in seconds. Compliant by design — no gating, no incentives, no fake reviews. Set up in about 15 minutes.
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What TrueReview does
Most businesses know they need more Google reviews. The hard part is doing it consistently — remembering to ask every customer, catching each new review, and replying before it goes stale. TrueReview is the software that runs that whole loop for you so reviews actually compound instead of trickling in by luck.
- Requests reviews automatically. Every customer gets a personalized 1-tap review link by SMS and email, triggered right after their visit or job — when they're most likely to act.
- Monitors every platform. New reviews from Google, Facebook, and 8+ vertical-specific platforms land in one dashboard with instant alerts — no logging into each site.
- Drafts replies that get sent. AI generates an on-brand response from the actual review; you edit and approve in seconds. The reason most businesses don't reply is the blank box — this removes it.
- Keeps you compliant. Requests go to every customer. No gating, no incentives, no fake reviews — consistent with Google's policy and the FTC's 2024 Rule.
How it works (3 steps)
1
Connect and import your customers
Sign up, connect your Google Business Profile, and bring in customers via integration, upload, or a quick form. Setup takes about 15 minutes.
2
Requests send automatically
Each customer gets a 1-tap review link by SMS and email, with a polite reminder if they don't respond. They land on your review form in one tap — no searching.
3
Monitor and reply from one place
New reviews surface instantly across platforms. Approve an AI-drafted reply in seconds, and watch sentiment and volume trend in your dashboard.
Simple, transparent pricing
Plans scale with the number of review requests and locations you need, with monthly and annual options — and agency and multi-location pricing for teams managing many profiles. Every plan includes automated SMS + email requests, multi-platform monitoring, AI-assisted replies, and Review Radar™ for policy compliance. Start with a free 14-day trial, then pick the plan that fits.
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How TrueReview compares
The review software category is crowded — Birdeye, Podium, NiceJob, and others all do versions of review collection. Where TrueReview stands out is the combination of fast time-to-value, transparent pricing aimed at local businesses and agencies, and a genuinely compliance-first design (no gating built into the workflow, ever). If you're weighing specific tools:
We keep these comparisons honest — competitors are strong tools, and the right fit depends on your size and needs. What we won't do is build review gating into the product to juice a demo, because it's against Google's policy and the FTC's 2024 Rule.
What customers see
Local businesses across healthcare, legal, home services, automotive, real estate, and restaurants use TrueReview to turn a sporadic trickle of reviews into a steady, compounding flow — and to make sure every review gets a timely, human reply. The pattern is consistent: more recent reviews, a higher response rate, and a Google profile that keeps climbing because it's actively maintained instead of left to chance. TrueReview has also earned a spot on the Capterra Shortlist for review management software — recognition based on real customer reviews, not pay-to-play.
Ready to get more Google reviews — and reply to every one?
TrueReview automates compliant SMS + email review requests, monitors Google and 8+ platforms in one dashboard, and drafts replies you approve in seconds. Setup takes about 15 minutes. Start a free 14-day trial.
FAQ
The most common questions about TrueReview's Google review software.
What does TrueReview's Google review software do?
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It automates the full review loop: sending every customer a 1-tap Google review request by SMS and email, monitoring new reviews across Google and 8+ platforms in one dashboard, and drafting on-brand replies you approve in seconds. It also includes Review Radar™, which flags reviews that appear to violate Google's policies and guides you through reporting them.
How fast can I get set up?
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About 15 minutes. You connect your Google Business Profile, import customers via an integration, upload, or form, and your first automated requests can go out the same day. There's a free 14-day trial so you can see results before committing.
Is it compliant with Google's policies?
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Yes — compliance is built into the design. TrueReview sends requests to every customer with no gating and no incentives, consistent with Google's review policy and the FTC's 2024 Rule (16 CFR Part 465). We never filter customers by sentiment before asking, and we never generate fake reviews.
Does it work for multiple locations or agencies?
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Yes. TrueReview supports multi-location businesses and agencies with per-location routing, centralized reporting, and white-label options. See
pricing for agency and multi-location plans, or book a demo for a walkthrough tailored to your setup.
Which platforms does it monitor besides Google?
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Google is the primary platform, plus Facebook, Trustpilot, and vertical-specific platforms like Zillow, Realtor.com, Mangomint, Boulevard, and Vagaro — 8+ in all. Everything surfaces in a single dashboard so you can monitor and respond without logging into each platform separately.
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