Have Questions?

Let us help you find an answer.

COVID-19: Google Contributions Delayed

Please note that certain businesses are still experiencing delays with their reviews being displayed on their Google My Business account. This is not related to TrueReview. Please refer to Google for additional information regarding contribution delays.

Introduction to TrueReview

What do customers see when I send them a review request?

Read article

What is TrueReview?

Read article

Getting Started

Create a shortcut to TrueReview on your iPhone

Read article

How to send an SMS review request

Read article

Adding Yelp, Zillow, or any other website to your account

Read article

Connecting to your Google My Business account

Read article

Updating your contact options

Read article

Connecting to your Facebook account

Read article

Review Requests

How SMS and Email drip campaigns work

Read article

How do I send review requests?

Read article

How do I schedule review requests?

Read article

How do I reply to reviews from my dashboard?

Read article

Account Settings

How do I edit my contact options?

Read article

How do I change my password?

Read article

How do I change my email address?

Read article

Billing

How do I update my payment method?

Read article

How do I change my subscription?

Read article

How do I cancel my subscription?

Read article

How do I access my payment history?

Read article

Settings

How do I change the text message customers receive?

Read article

How do I change the text message image my customers receive?

Read article

How do I change my business logo?

Read article

How do I add, change or remove review websites from my profile?

Read article

How do I edit an already scheduled review request?

Read article

Can't find what you're looking for?

Contact our team for a quick answer.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.