COVID-19: Google Contributions Delayed

Please note that certain businesses are still experiencing delays with their reviews being displayed on their Google My Business account. This is not related to TrueReview. Please refer to Google for additional information regarding contribution delays.

Have Questions?

Introduction to TrueReview

What do customers see when I send them a review request?

What is TrueReview?

Getting Started

Create a shortcut to TrueReview on your iPhone

How to send an SMS review request

Adding Yelp, Zillow, or any other website to your account

Connecting to your Google My Business account

Updating your contact options

Connecting to your Facebook account

Review Requests

How SMS and Email drip campaigns work

How do I send review requests?

How do I schedule review requests?

How do I reply to reviews from my dashboard?

Account Settings

How do I edit my contact options?

How do I change my password?

How do I change my email address?

Billing

How do I update my payment method?

How do I change my subscription?

How do I cancel my subscription?

How do I access my payment history?

Settings

How do I change the text message customers receive?

How do I change the text message image my customers receive?

How do I change my business logo?

How do I add, change or remove review websites from my profile?

How do I edit an already scheduled review request?

Can't find what you're looking for?

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