From your Settings page, click the BROWSE button to connect or add an account.
Find the account you want to connect or add from the popover. Scroll to see more options.
If the website you're looking for is not in the list, please use the Custom Link option at the top to add it.
Click "CONNECT" for Facebook:
You will be prompted to select an account. If you have multiple business accounts, only select the one that you want your customers to leave a review on. TrueReview will only show reviews on your dashboard from one account, even if you select multiple.
a. Select desired account, and click “Next”
b. Make sure not to change these options as TrueReview will not work properly. Click “Done”
c. When prompted, click “OK“.
You will be redirected back to your TrueReview dashboard.
Ensure that the Reviews tab is enabled on your Facebook Page so customers can leave a review.
You’re now ready to read, respond and collect reviews for your Facebook page!
Facebook recently updated the business Page experience, and you may need to enable the recommendations manually in order for customers to recommend and leave reviews on your Facebook Business Page.
Note: If your Page previously had reviews, Recommendations have been automatically turned on for your Page. If you can't find a review, check your Page's Recommendations (you can filter by most recent Recommendations to help you find it). If you still can't find a review or Recommendation, it may have been removed because it didn't follow our Community Standards.