Insights
Track review trends, monitor ratings, manage customer feedback and gain valuable insights to improve your online reputation.
AI Review Summary
Ratings & Projections
Feedback Management
AI Sentiment Analysis
Track review trends, monitor ratings, manage customer feedback and gain valuable insights to improve your online reputation.
Visualize how your reviews have grown over time, with flexible date ranges to track progress and measure impact.
Track your review volume over time, see your average monthly reviews, and measure how much your reviews have increased.
Get a clear snapshot of your total reviews and overall rating across platforms. See where your business stands and track review volume effortlessly.
Remove the guesswork from your review ratings. See how additional 5-star reviews can boost your overall score, track your current progress, and estimate how long it may take to reach your next rating milestone.
Analyze your review distribution across different rating levels. Track positive vs. negative sentiment and identify trends to enhance customer satisfaction.
Get an AI-generated summary of key themes from customer reviews. Quickly identify what customers love and areas that may need improvement.
Analyze customer sentiment at a glance with AI-driven insights. See common positive and negative themes to better understand customer perceptions.
Track how many users are clicking on your review links across different platforms. Measure engagement and see where your customers are leaving feedback.
Easily track and manage direct customer feedback in one place. Search, filter, and respond to submissions to improve customer satisfaction and address concerns efficiently.
Get AI-powered insights into common customer concerns and trends. Identify key issues, improve communication, and enhance your service with data-driven feedback analysis.
Track overall customer sentiment and engagement levels. See the percentage of positive vs. negative experiences and monitor feedback submission trends to improve customer satisfaction.
Analyze the effectiveness of your review request campaigns. Track open rates, engagement, and website clicks to optimize your outreach strategy.
Compare the success of SMS and email review requests. See how many were sent, opened, and engaged with to refine your communication approach.
Monitor team members’ review request activity and engagement rates. Identify top performers and optimize your strategy to drive more customer interactions.
Send up to 250 SMS & Email requests absolutely free during your free 14-day trial!
Try TrueReview free for 14 days and send up to 250 SMS and email review requests.
Your Google and Facebook reviews are all in one place - and you can respond to them directly from TrueReview.
Increase customer engagement by sending SMS and emails automatically based on how they interact with your requests.
Increase customer engagement by sending SMS and emails automatically based on how they interact with your requests.
Choose the right flow for the right group. Avoid negative reviews by providing an easy way for unhappy customers to provide feedback.
With the help of a user-friendly form, you can give your customers the option of quickly submitting their direct feedback.
An in-depth understanding of customer satisfaction, engagement, and valuable data that can be used to improve your business.
In just a few seconds, you can import and send bulk review requests to all of your customers through a CSV.
Choose from a list of review websites like Google, Facebook, Yelp and many others, or add a custom link to a website where you want your customers to leave reviews.
Send review requests outside of TrueReview with generic shareable links. Use them on QR codes or NFC cards while utilizing the different contact types TrueReview offers.
Increase customer engagement by creating additional follow-up emails after the initial contact.
Personalize your review requests with your company logo, brand colors, and text to make it more recognizable to your customers.
With custom surveys, you can learn and improve your business. You can optionally ask for a review or feedback based on the survey results.
Automate review requests to your customers by connecting your CRM with TrueReview through Zapier.
Multiple businesses or locations can be accessed with one account. Send personalized review requests to the right customers.
Let your customers find your business information and reviews on your connected websites like Google, Facebook or TrueReview, all in one place.
Receive detailed status updates whenever customers interact with your requests. Identify positive or negative experiences, survey submissions, and direct feedback.
Invite teammates as admins, or restrict their access to specific locations and businesses.
Send review requests outside of TrueReview with generic shareable links. Use them on QR codes or NFC cards while utilizing the different contact types TrueReview offers.
