Please note, changing your business name after you've sent review requests will cause previously sent requests to not work.
To change your business name:
- Go to your Account Settings page and click "EDIT" located to the right of the business name:
- A modal will open with all of your business information.
- Click into the "Business Name" input field, and enter the new business name you want your customers to see.
- With your new business name added, scroll down and click the Save button to save your changes.
IMPORTANT:
Once you've updated your business name, make sure to update your SMS message and Emails to reflect the new business name.
- Go to your Settings page, and scroll down to the "Manage Campaign" section
- Click on the 1st SMS review request and update your business name in your SMS message:
- Do the same for the follow up emails