When you send customers review request via email using TrueReview, we automatically make your business name the "From Name" customers see in their Inbox:
However, you can customize this name by following the steps here:
- Click on the business name at the top right of your dashboard and click Account Settings:
- A modal will open, where you can change it by scrolling to the "From Name" section:
- Once you've added the new "From Name", click "Save" to update it for future emails.