Hospitality Business
Your all-in-one solution to get more positive reviews, collect customer feedback and avoid negative reviews.
View pricingWith more 5-star reviews, you will be able to rank higher in Google search results and be visible on Google Maps.
According to 72% of customers, positive reviews make them more likely to trust a business.
A business with excellent reviews receives 31% more business from customers.
"Incredibly simple to use, highly effective, and has drastically increased our review count across the board."
Areen Movsessian
Owner, Classic Bakery
TrueReview connects with apps you already use to automate your review requests.
Businesses with over 400 reviews more than double the revenue of an average business.*
Not seeing a plan that fits your needs? Talk to our sales.
"We made a great choice.
Was struggling to get review requests to customers and manage responses. TrueReview has helped us immensely. Their dashboard and functions are easy to use and understand. The chat staff is right on time with answers to questions and they are familiar with their product unlike many online chat reps."
WE CLEAN CARPET, Carpet cleaning service
Verified review from G2
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You can request reviews for any website you choose. Simply browse from the list of websites or add a custom link to any website where you receive reviews. Viewing your reviews and replying to reviews from the TrueReview dashboard is supported for Google and Facebook when you connect to them.
Yes, when you connect your "Google My Business" account, you will be prompted to select which location you would like to manage.
Businesses located in the United States and Canada can send SMS and Email review and survey requests to their customers using the TrueReview platform. SMS is not supported for businesses located outside of the United States and Canada, however sending review requests via Email is supported for all locations.
Yes, you can automatically add contacts to your TrueReview account, or send review requests right away by connecting your CRM, EMR, POS or any other software you use through Zapier.
Yes, you can cancel your subscription at any time from your account settings. Subscriptions expire at the end of the billing cycle.
SMS requests are sent from a toll-free number. Business verification is required to send SMS review requests. Learn more.
No, reviews you collect through TrueReview will not be lost if you cancel your subscription. Since reviews are left on websites you specify, like Google, they stay with you even if you cancel your subscription. Reviews left on your TrueReview business profile will also remain unless you unpublish the page.
Yes! TrueReview subscriptions are designed to support agencies managing reviews for other businesses. You can either create individual accounts, or use the Premium plan to manage all businesses under a single account.
Send up to 250 SMS & Email requests absolutely free during your free 14-day trial!